CUSTOMER SERVICE MANAGER

We are offering an exceptional opportunity for a CUSTOMER SERVICE MANAGER

Would you like to be part of a large, long-established organisation where you can continue to apply your considerable talent and skills as a Customer Service Manager?  Look no further, we have just the job for you!

This role is central to our operations, encompassing customer account management, business development, order processing, fulfilment, and shipping. You’ll also play a key role on the Senior Management Team, contributing to strategic decisions across the business.

Commutable from Birmingham, Sutton Coldfield, Moseley, Halesowen, Wolverhampton, Willenhall, Walsall, Aldridge, Dudley, Halesowen, Rowley Regis, Harbourne, Brierley Hill and West Bromwich

KEY BENEFITS

• Salary: £ Negotiable – dependant on experience
• Free parking on site
• Very stable business
• Long established with multiple supplier base
• 36.25 hours per week
• Life assurance
• Generous paid sick scheme
• Medical cash benefit plan
• Employee assistance programme
• Unlimited Career progression
• Days
• Super work / life balance

RESPONSIBILITIES

• Lead the Customer Services Department with a focus on excellence in service delivery.
• Collaborate with international customers and agents, ensuring seamless communication.
• Manage exportation processes, including compliance with duties, Incoterms, and post-BREXIT regulations.
• Develop and maintain strong customer relationships, driving retention and satisfaction

REQUIREMENTS

• Level 5 (or higher) qualification in a Business-related discipline or equivalent.
• IATA and IMDG certification.
• At least 5 years of experience in a customer service management and shipping/export role, including handling dangerous goods.
• Proficiency in Microsoft Office, with advanced Excel skills.
• Familiarity with Sage X3 is advantageous but not essential.

This is an exciting opportunity to shape the future of a key department during a transformative time for our business. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we’d love to hear from you.

Apply today and take the next step in your career with us!

Please forward your CV together with your salary expectations

POWER PRESS SETTER

We are offering an exceptional opportunity for a POWER PRESS SETTER.

Are you a skilled Power Press Setter with a knack for precision and a passion for engineering? Join our dynamic team and be part of a company that values your expertise and dedication!

A well- established business, we produce products in most metals, such as mild steel, stainless steel and aluminium, supplying into the automotive sector, as well as mining and garden products.

Commutable from Birmingham, Sutton Coldfield, Solihull, Moseley, Walsall, Minworth, Tamworth, Erdington and Castle Bromwich

KEY BENEFITS

• Salary: £27,300
• Free parking on site
• Unlimited Career progression
• Days
• Super work / life balance
• Lunchtime finish Friday
• Friendly, supportive team

RESPONSIBILITIES

• Set up and adjust power press machinery for production runs.
• Conduct regular maintenance and troubleshooting to ensure efficiency.
• Perform quality checks to maintain product standards.
• Follow company procedures for safety and compliance.

REQUIREMENTS

• Proven track record as a Power Press Setter, ideally C Frame 
• Ability to set up and adjust presses with precision.
• ROSPA certificate
• Knowledge of tooling and troubleshooting press machinery.
• Ensure adherence to health and safety standards.
• Work collaboratively with colleagues and support production goals
• Happy to work Days

If you would like to be part of a growing success story, where there are unrivalled career prospects for you, send your CV NOW!

TOOLMAKER

We are offering an exceptional opportunity for a TOOLMAKER

This is a well - established manufacturing organisation, with plenty of new and existing work.  You would be joining a friendly team.

Aswell as tooling repairs, you will also be supporting the Setters with troubleshooting on the tooling.  This would suit a Toolmaker, who is looking for additional responsibilities

This is a day’s role, with a choice of start and finish times.

Commutable from Birmingham, Wolverhampton, Telford, Walsall, Brownhills, Bloxwich, Sutton Coldfield, Halesowen, Dudley, Rowley Regis, West Bromwich, Smethwick and Wombourne

Key Benefits

• Salary: £39,000
• Free parking on site
• Day’s role
• Overtime paid
• Early Friday finish available
• Friendly, supportive team
• Strong, solid well- established business

Responsibilities

• Conduct regrinds and repairs on tooling
• Carry out TPM checks
• Using all standard Toolroom equipment
• Carry out changeovers and small repairs
• Supporting the Press Setters with trouble shooting
• Responsibility for keeping and inventory of spares
• Happy to work days

Requirements

• Ideally, Apprentice trained
• A forklift truck licence would be helpful, though not essential
• Strong Toolmaking experience
• Lifting and slinging qualifications
• Happy to work a Days role
• Would suit an experienced Toolmaker, who is looking to step up

About Us:

Our company has a respected and established presence in the region for many years, producing a well known product that has garnered global recognition. With a low staff turnover, we pride ourselves on creating a supportive and stable working environment for our employees.

Benefits Available for a Maintenance Supervisor: 

• Base Salary of c£44,000
• Paid Overtime 
• Day Working Mon – Fri 
• Early Friday Finish 
• 33 Days Paid Holiday
• Company Funded Pension 

Duties of a Maintenance Supervisor  

As a Maintenance Supervisor you will be required to lead the maintenance team ensuring that PM’s are undertaken to schedule whilst also managing breakdown situations, which will require you to have experience of supporting plant and equipment within either a manufacturing, process or production environment. 

Requirements of a Maintenance Supervisor 

You must have gained your experience from working within a manufacturing or production environment with experience of either supervising or managing a maintenance team. Allied to holding either City & Guilds or NVQ accreditation within an Electrical or Mechanical discipline. 

The Maintenance Supervisor role is commutable from Birmingham, Erdington and Sutton Coldfield  

ESTIMATOR

We are offering an exceptional opportunity for an Estimator.

We are a well -established manufacturing organisation, and we offer the complete service from concept, Design, 3D modelling, manufacture, installation and commissioning.

As our Estimator, you will be responsible for preparation of cost estimates, working closely with clients, engineers and designers in order to deliver accurate quotes.

We are a close- knit team, and we enjoy great staff retention, You would be joining a friendly, supportive and inclusive bunch of people.

As no sponsorship can be offered, only applications with the right to work in the UK can be considered.

Commutable from Birmingham, Sutton Coldfield, Walsall, Dudley, Wolverhampton, Aston, West Bromwich, Smethwick, Aldridge, Rowley Regis, Halesowen, Stourbridge, Wombourne, Stourport-On-Severn, Cradley Heath and Bridgenorth.

KEY BENEFITS

• Salary: £35,000 - £45,000
• 25 Days holiday plus stats (33)
• Company mobile
• Long established, stable business
• Development offered for the right person
• Very friendly and loyal team

RESPONSIBILITIES

• Prepare and submit accurate and competitive quotations tailored to client requirements.
• Evaluate supplier quotes to ensure suitability and cost-effectiveness.
• Assist with initial project planning and clearly communicate project requirements at the outset.
• Attend site meetings as necessary and foster strong relationships with clients and stakeholders.
• Ensure all work complies with relevant regulations and industry standards.
• Maintain effective communication with clients, external customers, and internal teams.

REQUIREMENTS

• Experience of estimating within a manufacturing industry sector
• It would be ideal, if you have experience of metalwork, or steelwork or construction
• Knowledge of quote preparation
• Knowledge of contract conditions, CDM regs, design management, programme and risk assessment
• Good level of IT literacy
• Relevant qualifications advantageous
• This would suit a friendly, committed, motivated individual, who wants to enjoy a long-term career
• Development can be offered for the right person

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

TOOLMAKER

We are offering an exceptional opportunity for a TOOLMAKER

You would be joining an exceptionally friendly, family orientated, highly successful Birmingham based business.  

With over 40 years’ experience, we are expert at providing a range of products that deliver quality, robustness, and durability.  This is backed up with a friendly, caring, and personal support service, which is fundamental in building relationships with customers.

We are looking for an experienced Toolmaker to strengthen our Toolroom.

This is a day’s role with an early finish on Friday. 

This would be an excellent career move, if you are looking for a long-term career, within a friendly and caring organisation.
Commutable from Birmingham, Sutton Coldfield, Walsall, Great Barr, West Bromwich, Minworth, Castle Vale, Tamworth, Lichfield, Smethwick, Cannock and Willenhall

KEY BENEFITS

• Salary: £36,000
• Free parking on site
• Days 
• Friday finish at 1pm
• Overtime Paid
• Great longevity with employees
• Super friendly and supportive team
• Very busy
• Family friendly events

RESPONSIBILITIES

• Use of standard Toolroom equipment
• Repair and maintenance to existing tools
• New tooling
• Complete relevant tooling notes
• Happy to work days

REQUIREMENTS

• Relevant Toolmaking experience
• All areas of Toolmaking are considered – plastic injection moulding, extrusion and pressings
• A learning curve is being offered to the right person
• Happy to work days
• Experience of use of standard Toolroom equipment
• This would suit a friendly, easy-going character, as the team is so pleasant

If you would like to be part of a continuing success story, where there are unrivalled career prospects for you with genuinely exciting products, send your CV NOW!

Safety, Health and Environmental Officer

We are offering an exceptional opportunity for a Safety, Health and Environmental Officer

Are you passionate about driving safety, health, and environmental excellence in a dynamic manufacturing environment?
Join our team as a SHE Officer, where you'll play a vital role in fostering a safe and compliant workplace in a high-hazard industry.  An established business over many years, this is a super opportunity for a SHE Officer to strengthen our Health and Safety team.

This is a challenging role within a supportive and collaborative team, however it will give you opportunities to make a tangible impact on workplace safety and environmental compliance.

If you’re ready to lead safety initiatives and make a difference in a high-stakes manufacturing environment, apply today, and join our commitment to safety excellence!

Commutable from Birmingham, Sutton Coldfield, Walsall, Dudley, Wolverhampton, Aston, Solihull, West Bromwich, Smethwick, Aldridge, Rowley Regis, Halesowen and Wombourne

KEY BENEFITS

• Salary: £34,000 - £36,000
• 25 Days holiday plus stats
• Super generous sick scheme
• Health medical plan
• Well established, steady stable business
• Life Assurance
• 36.25 hours

RESPONSIBILITIES

• Collaborate with Production and Engineering teams to develop and refine risk assessments and safe systems of work.
• Support the maintenance and improvement of the site's Environmental Management System (EMS).
• Implement and oversee SHE inspection and auditing programs, ensuring corrective actions are tracked and completed.
• Contribute to the development and delivery of Site Safety Meetings and other SHE communication initiatives.
• Create, review, and implement robust health, safety, and environmental procedures.
• Provide coaching and guidance to employees on their legal health and safety obligations.
• Investigate accidents, incidents, and near misses, producing thorough reports and maintaining the SHE Incident Log.
• Facilitate SHE training and manage the employee competency matrix.
• Maintain communication logs with competent authorities and ensure compliance with Safety Data Sheets (SDS) and COMAH regulations.
• Review and enhance area fire risk assessments.

REQUIREMENTS

• Proven health and safety experience in manufacturing, preferably within high-hazard industries (chemicals and COMAH exposure preferred).
• Expertise in developing and reviewing risk assessments and implementing improvements.
• Proficient in incident investigation, root cause analysis, auditing, and detailed report writing.
• NEBOSH Certificate (essential).
• Strong knowledge of current SHE legislation and regulations.
• Familiarity with process safety, human factors, and behavioural safety (advantageous).

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

HEALTH, SAFETY AND ENVIRONMENT COORDINATOR

We are offering an exceptional opportunity for a Health. Safety and Environmental Coordinator

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. 

We are seeking a dedicated and proactive HSE Specialist to join our team. This role involves identifying and mitigating site risks, enhancing working conditions, ensuring compliance with industrial safety standards, and promoting environmental sustainability. The ideal candidate will lead the development and implementation of HSE strategies while fostering a culture of safety and environmental responsibility. 

Commutable from Lichfield, Tamworth, Sutton Coldfield, Walsall, Shenstone, Cannock, Appleby Magna, Minworth, Uttoxeter, Twycross, Atherstone and Aldridge

KEY BENEFITS

• Salary: £40,000 - £45,000
• Holiday purchase scheme
• Pension scheme with employer contributions and life assurance
• Wide range of staff discounts
• Employee assistance programs including counselling services
• Discounted gym membership
• Early Friday finish
• Long Service Awards
• Family days
• Further education sponsorship

RESPONSIBILITIES

• Risk Analysis and Improvement Initiatives
• Identify and analyze site risks to improve working conditions, industrial safety, and environmental protection.
• Develop and implement effective solutions to mitigate risks and enhance workplace safety and sustainability.
• HSE Action Planning, propose an annual HSE action plan for site management.
• Provide guidance and training to site management and employees to ensure compliance and promote a safety-first culture.
• Actively participate in HSE network to share best practices and drive continuous improvement.
• Ensure compliance with legal and regulatory requirements and manage relations with local authorities and organizations.
• Oversee the reporting and analysis of HSE indicators (e.g., FR0t, environmental data) to track progress and identify areas for improvement.
• Organize and conduct HSE audits and training sessions to maintain high safety and environmental standards.
• Investigate accidents thoroughly, identify root causes, and implement preventive measures.
• Act as the management representative for ISO 14001 compliance.
• Maintain and implement the Environmental Management System (EMS) across the business.
• Report on EMS performance and provide improvement recommendations to the Plant Manager and senior management team.

REQUIREMENTS

• Proven Health, Safety and Environmental experience 
• Senior level experience
• Ideally, your experience will be gained from within the manufacturing industry
• Strong knowledge of ISO14001
• NEBOSH Qualified

You will be representing Health, Safety and Environment within a fast paced, busy facility.  

Only UK experience can be considered due to the nature of the indsutry

A great opportunity for a mechanically bias Maintenance Engineer to join a busy and successful roll form manufacturer in the West Midlands. Working across a broad range of market sectors such as construction, commercial vehicles, storage systems and much more. 

My client is looking for a Maintenance Engineer to join the afternoon shift (2:00pm – 10:00pm) to maintain all kit on site. My client is looking for someone who is willing to learn and further their skills. If this sounds like the right role for you, please read on. 

Maintenance Engineer Benefits:

• £38,000
• Company contribution pension.
• Overtime at premium rates. 
• 25 days + BH 
• Early Finish Friday. 
• Quarterly bonus. 
• Training.

Maintenance Engineer Duties: 

• PM shift 2:00pm – 10:00pm  
• Carry out planned maintenance activities. 
• Maintaining site equipment. 
• Regularly liaise with other departments regarding maintenance issues. 
• Atten breakdowns, fault-find and repair. 
• Machine improvements. 
• Update maintenance logs. 
• Order critical spares. 

Maintenance Engineer Competencies: 

• Relevant engineering qualifications NVQ Level 3 or equivalent.  
• Practical experience of Mechanical duties  
• Welding. 
• Hydraulics and Pneumatics experience. 
• An awareness of health and safety legislations. 
• Good diagnostic and problem-solving skills. 
• Ability to read technical drawings. 

This is a great opportunity for a Maintenance Engineer to join a fantastic company that will support you to learn new skills and take you to the next level. Please apply to find out more details. 

This Maintenance Engineer position is commutable from: West Bromwich, Birmingham, Wolverhampton, Dudley, Sutton Coldfield, Walsall, Aldridge. 

HEALTH, SAFETY AND ENVIONMENTAL OFFICER

We are offering an exceptional opportunity for a Health, Safety and Environmental Officer.

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. Specialising in either high quality off the shelf modules, to individual new developments.  We are very much at the forefront of brand -new technology.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

As the Health, Safety and Environmental Officer, you will be responsible for creating and maintaining a safe and healthy work environment.

Your role will focus on minimizing risks, ensuring compliance with health, safety, and environmental regulations, and fostering continuous improvement in EHS practices.

Commutable from Birmingham, Sutton Coldfield, Wolverhampton, Dudley, Kidderminster, Walsall, Cannock, Cradley Heath, Bilston, Willenhall, Stourbridge, Halesowen, Kingswinford, Aldridge, Moseley and Aston

KEY BENEFITS

• Salary: £40,000 - £45,000
• Free parking on site
• Superb training and development opportunities
• Discounted gym membership
• Family friendly policies
• Health cash plan
• 24/7 access to GP
• Cycle to work scheme
• Life Assurance
• Christmas shutdown
• Service and recognition awards

KEY RESPONSIBILITIES

• Policy Development & Implementation: 
• Provide ongoing EHS training and ensure effective communication with employees on health, safety, and environmental matters.
• Track EHS performance and report 
• Oversee waste disposal, emissions control, and effluent discharge, ensuring compliance with environmental regulations.
• Coordinate emergency response plans
• Stay informed on the latest health, safety, and environmental regulations
• Promote initiatives to enhance employee health, safety, and overall well-being.
• Benchmark practices against industry standards and integrate innovative technologies to enhance safety and environmental performance.
• Collaboration: Work closely with operational teams to promote and improve EHS standards throughout the organization.
• QMS and EHS System Development: Develop and implement Quality Management Systems (QMS) and EHS management systems, ensuring proper audits and corrective actions.
• Accreditation & Certification: Ensure the organization maintains and achieves accreditation to relevant standards such as ISO 9001, 14001, 45001, and ISO 50001.
• Incident Investigation & Reporting: 
• Risk Assessments & SOP Reviews: Conduct risk assessments, review Standard Work Procedures (SWP), and Standard Operating Procedures (SOP) to ensure ongoing compliance.
• Conduct regular site inspections to ensure adherence 
• EHS Auditing & Compliance: Monitor and audit production processes to identify unsafe behaviors and ensure compliance with regulations.
• Liaison with Authorities: Collaborate with law enforcement and investigators in the event of serious accidents or incidents.

REQUIREMENTS

• In-depth knowledge of EHS legislation and procedures, Experience in creating safety plans and leading EHS improvement initiatives.
• Familiarity with environmental regulations and best practices for managing waste, emissions, and other environmental impacts.
• Experience with external audits and maintaining relevant certifications.
• Good knowledge of 14001 and 45001 standards
• Strong IT literacy
• Ideally, you will have gained your experience from with manufacturing / engineering

Join us in creating a safer, healthier, and environmentally responsible workplace. If you're passionate about safety and compliance and want to make a meaningful impact, we encourage you to apply!

METROLOGY ENGINEER

We are offering an exceptional opportunity for a METROLOGY ENGINEER.

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. Specialising in either high quality off the shelf modules, to individual new developments.  We are very much at the forefront of brand -new technology.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

You may already be a METROLOGY ENGINEER looking for a fresh challenge, within a highly prestigious organisation

Commutable from Birmingham, Coventry, Henley-in-Arden, Redditch, Studley, Stratford-upon-Avon, Solihull, Sutton Coldfield, Moseley, Halesowen and Curdworth 

KEY BENEFITS

• Salary: £40,000 - £42,000 (Neg Dependant on experience)
• Free parking on site
• Flexible working hours
• 11.30am Friday finish
• Employee discount (reward gateway)
• Yearly incentive bonus paid out in December 
• Long service award after 4 years of service 
• Cycle to work scheme.
• Access to BEN (charity for automotive workers)
• Flexible start & finish times
• Death in service (once passed probationary period)
• 25 Days Holiday (Bank Holidays on top), increasing to 26 days after 1 calendar year, then increasing to 28 after 5 years
• Company contributory pension
• Highly prestigious brand, products and customers
• Pristine and modern working environment
• Market leader with more continued growth predicted
• Unlimited Career progression

RESPONSIBILITIES

• Creating CMM programs, utilising PC-DIMIS
• Evaluate measurement data
• Daily planning and scheduling of metrology workloads
• Conduct and complete set ups, measurements and interpretations for part investigations
• Creating measurement programs for CMM with or without CAD model
• Drawing up initial sample test reports as per the VDA and PPAP template
• Calibration of gauges, maintain measuring equipment
• Re-qualification inspections
• SPC

REQUIREMENTS

• It is essential that you have relevant CMM Programming experience
• Ideally PC-DMIS
• Any QUINDOS knowledge would be advantageous, but not essential
• To have gained your experience from within a manufacturing environment
• Good working knowledge of PPAP’s and SPC
• Good level of IT Literacy

This role will suit an energetic, and ambitious  Metrology Engineer

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

METROLOGY ENGINEER

We are offering a role for a METROLOGY ENGINEER to work on a permanent AFTERNOON  position.

An award winning leading Midlands manufacturer are looking to expand their Metrology department and are looking  for a Metrology Engineer.

Commutable from Birmingham, Sutton Coldfield, Moseley, Hall Green, Tyseley, Solihull, Harbourne, Bournville, Handsworth, West Bromwich, and Hollywood

KEY BENEFITS for Metrology Engineer

• Salary: £33,000
• Plenty of free parking on site
• Overtime Paid
• Early Friday finish
• Discounted gym membership
• Annual training budget allocation
• Permanent afternoon shift
• 25 Days holiday plus Stats on top
• Employee recognition scheme
• Award winning manufacturing business

RESPONSIBILITIES for Metrology Engineer

• Measure components
• Working from customer drawings with limited supervision
• Programming CMM machines
• Dimensional investigation work
• Conduct hardness testing

REQUIREMENTS FOR A Metrology Engineer

• To be able to work from engineering drawings
• CMM Programming abilities
• An understanding of GD & T
• Previous experience of using verniers and micrometers
• IT literate

This is a super opportunity to be part of an established business, where there are unlimited career opportunities.