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LOGISTICS / CUSTOMER ANALYST

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Tania Harris
Principal Consultant

Job Descriptions

We have an exciting opportunity for a Logistics and Customer Analyst due to an internal promotion. 

This role offers a unique blend of responsibilities, encompassing both customer logistics activities and a sales/commercial component involving cost analysis and quotation preparation for customers. 

We are a fast paced, dynamic manufacturing environment, and we put a tremendous amount of value on our people, and always strive to develop and promote

Commutable from: Birmingham, Sutton Coldfield, West Bromwich, Dudley, Quinton, Stourbridge, Solihull, Walsall, Aldridge, Aston and Halesowen

BENEFITS FOR LOGISTICS / CUSTOMER ANALYST

  • £27,000
  • Work- place pension
  • 1pm finish on Fridays
  • Plenty of on-site parking
  • Superb long-term prospects available
  • Pleasant, friendly working environment

MAIN DUTIES

  • Manage day-to-day customer logistics operations.
  • Ensure timely and accurate order processing, shipment tracking, and delivery coordination.
  • Address customer inquiries and resolve issues related to logistics and deliveries.
  • Collaborate with cross-functional teams to optimize supply chain processes and improve customer satisfaction.
  • Perform cost analysis and pricing calculations.
  • Prepare and provide quotations to customers in a timely manner.
  • Identify opportunities for cost savings and process improvements.
  • Work closely with the sales team to support business development efforts.

REQURIEMENTS

  • Previous experience in logistics and customer service is preferred.
  • Strong analytical skills with the ability to perform cost analysis.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a focus on accuracy.
  • Proficiency in relevant software and tools.
  • Ability to work collaboratively in a dynamic team environment.

If you are a motivated and analytical professional who thrives in a dynamic work environment, we encourage you to apply for this challenging Logistics and Customer Analyst role. Join us,  and be part of a company dedicated to delivering top-notch service to our customers.

Please submit your resume to be considered for this position. We look forward to welcoming a new member to our team!