PARTNERSHIP MANAGER

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Telesales Advisor role being part of that growth.

Pay, Hours and Benefits

• £25,000 - £27,000 dependent on experience
• 8:30am – 5:00pm, Monday - Friday
• 23 days holiday, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided

This role is commutable from the following areas: Derby, Nottingham, Mansfield, Chesterfield, 

Role Overview

This is a fantastic opportunity for an experienced Telesales Service Advisor to join a successful Sales and Marketing Team, with a business who operate in a growth market and are the market leaders in their area of expertise.

There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups - they only contact customers who have contacted them.

Your job is to considerately help customers through the decision-making process. They work with disabled and elderly people and want people who can demonstrate empathy and help people with proper recommendations and great service, not those that smash sales targets at any cost.

In-depth training will give you all the product knowledge you need to excel in this role.

Telesales Advisor Candidate Requirements

• The business is looking for a professional Telesales Advisor with effective questioning and listening skills, who can help customers in a positive and friendly manner
• You will provide excellent customer service, building trust, helping people through the three phases of the decision-making process; enquiry, needs assessment and fitting
• An excellent telephone manner
• A genuine passion for helping people
• Confidence using Microsoft Excel, Word, internet & email
• The ability to work to agreed process & procedures to deliver daily KPI's
• Consistency and a positive attitude to your working day
• Call centre, customer service or sales experience is an advantage but more importantly your attitude

Telesales Advisor Key Responsibilities

• Taking inbound enquiries from all sources
• Advising the customer on products and services that would best suit their needs
• Maintaining a good relationship with the existing customers as well as developing the existing enquiries and promoting new business
• Being cross trained across all areas of the sales function
• Maintaining an excellent level of product knowledge through self-study and supported development
• Ensuring all customers are advised considerately through the decision-making process
• Updating the database/CRM with customer records
• Contacting potential customers to arrange appointments
• Resolving any sales related issues with customers
• Providing basic technical assistance to customers calling in with enquiries

The Company

This is a great opportunity with a world leading supplier in their field, who are privately owned and with operations in 20 countries. In the UK, they develop and manufacture bespoke products, with over 90% being exported.

They have this exciting opportunity to become a key member of their dedicated UK external sales team, where you will be responsible for the account management and growth of the business, along with a responsibility for the achievement of turnover and profit margin targets across the Midland’s region.

Please Note: The Area Sales Manager must have proven sales experience within either; Instrumentation, Sensors, Valves, Pumps, Pneumatics or similar.

Area Sales Manager Package and Benefits

• £50,000 + bonus
• Company car
• Work from home role
• 37.5 hours, 8:30am – 5:15pm, 1:00pm finish on Friday’s (with flexible hours)
• 24 days holiday, increasing with service, plus paid birthday leave
• Life Assurance 4x salary, enhanced sick pay, private medical insurance, professional subscriptions

Area Sales Manager Candidate Requirements

• Proven sales experience within either; Instrumentation, Valves, Pumps, Pneumatics or similar. 
• ONC in Electrical / Instrumentation (highly advantageous but not essential).
• Degree in Engineering would be advantageous.
• A clean driving license.
• Has a good proven track record of field sales background.
• Strong negotiating skills and capacity.
• Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner.
• Strong written and verbal communication skills.

Area Sales Manager Key Responsibilities

• Manage the market share within allocated geographic areas, industries or accounts in the Midland’s region.
• Develop and expand on a long-term basis certain nominated and parent company established Global accounts within the area of responsibility.
• Continuous focus, action and target setting for developing new business and building new customer bases in the Midlands region.
• Accountable for the establishment of both annual and monthly sales objectives in coordination with the Company’s strategic plan.
• Follow-up leads generated by marketing activities.
• Implementation of the sales and marketing plans.
• Assist in the reporting and forecasting functions monthly, as well as assisting in the reporting, controlling, forecasting, and managing of the allocated industries and accounts within the areas of responsibility.
• Provide an Industry and product reporting package as determined by Company Management.
• Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies. 
• Maintain appropriate data and information on the company CRM system 
• Other duties as determined by the Regional Sales Manager.

Company and Role Overview

With decades of experience, this UK leading business who are part of a large group, have remained at the forefront of their industry. They are currently working on a huge, long-term, high value project, which you will be part of in this role. 

The business is looking for an experienced Quality Inspector for a major, long-term project. The ideal candidate will have proven Quality Inspector, Quality Engineer, Quality Technician or Quality Control experience. 

You will be responsible for overseeing production processes, to ensure that the quality of the end product meets the required standards. You will collaborate with the Production, Finishing and Despatch departments to conduct inspections before products are despatched to site. You will ensure that any defects or improvements are identified and communicated.

Quality Inspector Salary, Hours, and Benefits

• £31,000 - £33,000 (dependant on what hours you do)
• 40 hours per week. There are two shifts available, days or afternoons 10:00am – 8:15pm 
• Life assurance
• Employee assistance program
• Mental health and wellbeing initiatives
• Discounts
• Training and development opportunities.

Commutable From: Derby, Leicester, Loughborough, Nottingham, Tamworth, Lichfield

Quality Inspector Candidate Requirements

• Proven Quality experience.
• The environment is always changing, so you have to be adaptable. 
• IT literate – an amount of time will be spent transferring data into the system.
• A good communicator – confident enough to challenge individuals. 
• UK Driving license as the site is not easy to get to via public transport.

Quality Inspector Key Responsibilities

• Engage production teams in quality management processes and drive a continuous improvement culture.
• Inspection of product at all stages of production in accordance with the Inspection Test Plan.
• Identification of defects, non-conformance and opportunities for improvement within the production processes. Assistance in root cause analysis and corrective action activities.
• Participate in internal and external accrediting body audits.

Probe Technical Recruitment are recruiting a great opportunity for a proven Maintenance Engineer to join a well-respected manufacturing business. We are seeking an experienced, multi-skilled, Mechanical and Electrical Maintenance Engineer to perform pro-active and reactive maintenance activities across the manufacturing facilities. The role will cover a range of machinery (from manual machines through to machining centres) along with fabrication equipment and general maintenance.

Along with a day shift Monday – Friday with a 12.30 finish on a Friday, the Maintenance Engineer role also has a package of:

• Salary £40,000  
• Paid Overtime at 1.5x
• Company Pension at 4% company and 4% employee 
• 33 Holiday days 
• Stable Working Environment
• Sick Pay
• Onsite Parking 

You must be qualified to NVQ Level 3 in Engineering or equivalent and have experience with Machine Tool, Pneumatics, Hydraulics and Electro/ Mechanical. Some duties include:

• Install new equipment on site to the required standards and specifications.
• Diagnose faults on plant and equipment as required and establish methods for rectification
• Ensure any relevant start up procedures are performed following the repair of any plant or equipment.
• Ensure any mechanical or electrical work is carried out within the level of competence.
• Ensure effective procurement of any spare part requirements, including communication with suppliers and the raising of purchase orders.

The role of Maintenance Engineer is commutable from Derby, Nottingham, Chesterfield & Mansfield. 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

Quality Control Manager Pay, Hours and Benefits

• £45,000  
• 39 hours per week, Monday – Friday (with some flexibility and an earlier finish on Friday’s)
• 23 days holiday plus bank holidays – holiday allowance increases with service
• Life insurance cover
• Profit Related Pay
• Employee Assistance Programme
• Retail discount scheme
• Full PPE and Training Provided

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 

Quality Control Manager Role Overview

• The business is seeking a diligent and detail-oriented Quality Control Manager to join a well-established manufacturing team. This is a standalone role, with no direct reports.
• You will be responsible for ensuring quality control, implementing improvements and maintaining compliance.

Quality Control Manager Candidate Requirements

• Proven experience as a hands-on Quality Engineer / Quality Control Manager, working to the quality principles of ISO 9001.
• Familiarity with APQP, PPAP, ISIR, DPU and experience of these methodologies in a manufacturing environment are highly desirable.
• Able to read and interpret technical drawings, specifications and schematics.
• Can conduct risk assessments and generate safe systems of work documentation.
• Experience of simple project management.
• Proficiency in MS Office.
• Excellent analytical, problem-solving, and critical thinking skills.
• Hands-on experience with Quality Management Systems and testing methodologies.
• Strong communication and team collaboration skills.

Quality Control Manager Key Responsibilities

• Create an APQP based quality system for manufacturing to include workflows, training and control plans. They do not require statistical process control.
• Specify, acquire and implement appropriate dimensional measurement tools.
• Investigate customer returns, establish the root cause and apply learnings.
• Monitor the production cycle and report on malfunctions.
• Inspect procedures for the production cycle and ensure their efficiency and compliance with safety and quality standards.
• Approve or reject raw materials with respect to quality standards, recording supplier performance.
• Maintain records of testing, information and metrics. 
• Develop, document and maintain a thorough network of Standard Operating Procedures.
• Ensure standards are maintained to the ISO 90001 system.
• Assess adherence to industry codes.
• Identify and implement continuous improvement opportunities.