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IT SUPPORT TECHNICIAN

Job Description

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, with this role being part of that growth.

It is an exciting growth period for this company, which this newly created role is part of. This is the ideal opportunity for you to be part of the continued company success, with growth and development expected in this role too. 


IT Support Technician Salary and Benefits

  • £25,000 - £27,000 (dependant on experience)
  • 37.5 hours per week, Monday - Friday
  • 23 days holiday, increasing with service, plus statutory, Life Assurance, Profit related pay
  • A chance to be part of a successful, ever growing business, with growth and development in the role too

Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield


IT Support Technician Role Function

The IT Support Technician will support the IT team in providing a comprehensive IT service for the company to enable it to meet its company objectives and business targets.

As IT Support Technician, you’ll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.


Candidate Requirements

  • Microsoft Office Suite
  • Basic networking experience: 
    • Understanding of common network devices: Firewalls, routers, switches, and access points
    • Cabling: Patching to switches and making cables
  • Methodical approach to investigating issues using tools such as Google, ChatGPT etc
  • Great people skills with people from diverse backgrounds and IT skills levels
  • Good written and verbal communication skills
  • Reliable and punctual
  • You will have a driving license and access to your own car
  • Candidates must have permanent UK Right to Work


Key Responsibilities (but not limited to)

  • Basic end user training
  • Creation and upkeep of documentation in Confluence
  • User onboarding and offboard: 
    • Creating new users
    • Assigning rights to relevant software and files
    • Resetting passwords
  • Installation and configuring new and existing desktops, laptops, mobiles phones and tablets
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged/failed computer and network components
  • Supporting people whenever they encounter challenges with computers and network devices
  • To undertake project work as assigned by the IT Management Team
  • Liaise with 3rd party support
  • Stock management of IT equipment

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our IT vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing IT Recruitment Support since 1994

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Benefits of a Senior Software Developer:

  • Negotiable Base Salary of c£85,000
  • Above Average Holiday Entitlement
  • Enhanced Company Pension
  • Company Funded Travel
  • Working From Home Option

Duties of a Senior Software Developer:

  • As a vital member of our team, you’ll take charge of the full software lifecycle, focusing on programming and software design. 
  • Working with our key clients, you will be required to analyse requirements and craft them into industrial grade software solutions.
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  • The role will require you to work from home, allied to working on sites across the UK and may also be asked to spend time overseas. 


Requirements of a Senior Software Developer:

  • A solid foundation in IT, backed by professional experience in software development ideally within industrial automation for the engineering or manufacturing sector.
  • Proficiency in ASP.NET Core, VisiWin and WPF (Windows Presentation Foundation) with hands-on experience in backend programming utilising C#.
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Join us and you’ll find more than just a job. You’ll discover a place where your contributions matter and where you can leave a lasting impact on our industries future. If you’re ready to take your career to the next level with a company that values innovation and quality, we want to hear from you.

 

We are a specialist automation organisation with an established presence across the globe. As we continue to innovate and lead the industry, we are on the lookout for a talented Software Engineer to join our dynamic team who support our Central UK operations.

Benefits of a Software Engineer:

  • Negotiable Base Salary in the Region of £65,000
  • Flexi Time & Working from Home Options 
  • Annual Tax Free Bonus 
  • Enhanced Company Pension
  • Above Average Holiday Entitlement (with the option to buy and sell days)
  • Life Assurance (above market average) 
  • Paid Overtime  
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Duties of a Software Engineer:

  • As a vital member of our team you will be required to create bespoke automation solutions for our manufacturing requirements. The role requires you to undertake HMI and Plc design, programming, commissioning, alongside providing support throughout complete project lifecycle. 
  • On occasions you may also be asked to support with the robot programming, vision systems and have an understanding of good manufacturing practice guidelines. 
  • Collaborate with clients and internal staff to design concepts that meet requirements.
  • Assist in developing cost estimates for proposals.
  • Create validation documentation, including software design specifications, test records and supporting documentation like O&M manuals, software releases, and disaster recovery plans.
  • Design, code, commission, test and provide aftermarket support for our bespoke machinery worldwide.
  • Conduct system validation, including Factory Acceptance Testing and oversee validation.

Requirements of a Software Engineer:

  • Proven experience designing PLC, HMI and SCADA software alongside supporting existing applications. 
  • Competent with communication protocols (e.g., EtherCAT, Profinet, CAN, IP, Serial, etc.).
  • Competent with IEC 61131-3, C#, Java or Structured Text.
  • Understanding of object-oriented programming and source control using Git.
  • We are particularly keen to talk to candidates that have direct programming experience with one or more of the following applications:
  • Siemens: (TIA Portal)
  • Allen Bradley:  (RSLogix 5000 / Studio 5000 Logix Designer)
  • Beckhoff: (TwinCAT The Windows Control & Automation Technology)
  • Omron: (CX-Programmer, Sysmac Studio)
  • Mitsubishi Electric:  (GX Works3, GX Developer)
  • Bosch Rexroth: (IndraWorks)
  • B&R Automation: (Automation Studio)

This is a fantastic opportunity to join a business with a long-standing reputation for excellence. If you are a skilled and forward-thinking Software Professional with relevant experience, apply now to be part of our vibrant team and contribute to our continued growth and success.

The role is commutable from most areas of Warwickshire & The West Midlands 
 

 

We are a specialist automation organisation with an established presence across the globe. As we continue to innovate and lead the industry, we are on the lookout for a talented Software Developer to join our dynamic team who support our Central UK operations.

Benefits of a Software Developer:

  • Negotiable Base Salary of c£55,000
  • Paid Overtime at Premium Rates
  • Above Average Holiday Entitlement
  • Enhanced Company Pension
  • Company Funded Travel
  • Working From Home Option

Duties of a Software Developer:

  • As a vital member of our team, you’ll take charge of the full software lifecycle, focusing on programming and software design. 
  • Working with our key clients, you will be required to analyse requirements and craft them into industrial grade software solutions.
  • Driving the development of our cutting-edge software for automated application systems, benefiting both our esteemed clients and our internal applications.
  • The role will require you to work from home, allied to working on sites across the UK and may also be asked to spend time overseas. 

Requirements of a Software Developer:

  • A solid foundation in IT, backed by professional experience in software development.
  • Proficiency in Microsoft .NET, with hands-on experience in C# and JavaScript.
  • Familiarity with SQL or alternative database technologies.
  • Excellent command of English, both written and spoken.
  • A knack for technical problem-solving.
  • Exceptional social skills and the ability to collaborate effectively.
  • A reliable and responsible approach to your work.
  • An unwavering motivation to excel and contribute to our success.

Join us and you’ll find more than just a job. You’ll discover a place where your contributions matter and where you can leave a lasting impact on our industries future. If you’re ready to take your career to the next level with a company that values innovation and quality, we want to hear from you.
 

 

This is your chance to join an internationally recognised business / brand, who are in a substantial period of growth. They have a unique environment, a great bunch to work with who are incredibly passionate about their products and the industry as a whole.

Most of their staff have worked in the industry for a long time and they are looking for an individual who wishes to grow with the company and share in their current and future success.

Role Overview

This is a rewarding role, that will allow you to bring in your own approach and ideas, with a team and company that are growing. The Lead Software Developer, will lead a small team of skilled software developers, fostering a culture of innovation, collaboration, and excellence. Helping take projects from conception to completion, ensuring the business continues to deliver their best in market products and software.   

Lead Software Developer Pay and Benefits

  • £45,000 - £55,000
  • 33 days holiday
  • Sick pay
  • Death in service cover
  • Unique, relaxed environment
  • Casual dress code

Commutable From: Northampton, Wellingborough, Rugby, Kettering, Bedford, Milton Keynes

Lead Software Developer Person Specification

  • A technical Degree ideally, anything Software based or similar would stand out.
  • Minimum 5 years’ experience within a commercial software environment.
  • Excellent interpersonal, communication skills, building relationships with people at all levels.
  • Strong understanding of software engineering principles, with experience of Agile Scrum/Sprint planning principles.
  • Strong People Management skills with proven experience as a formal Line Manager.
  • Experience with project ownership and coordination, from conception to completion. 
  • Methodical, with a structured approach.
  • Ability to manage working time effectively and prioritise assignments appropriately.
  • Enthusiastic, self-motivated, committed and dependable.

Lead Software Developer Key Responsibilities

  • Line management of the Software Team, with responsibility for efficiency and output.
  • Managing the successful development of scalable firmware and software using a structured, process-driven approach.
  • Plan the detailed Software Team workload and regularly communicate the milestone progress to the Project Lead, Programme Manager and Stakeholders.
  • Maintain best practices within the Software Team, ensuring technical journals, essential research and company QMS process are followed.
  • Leadership and administration of the Sprint process for the Software Team.
  • Support the delivery of product firmware and software within the Software Team, from an initial design brief through to full production, encompassing the testing and verification of the design.
  • Assisting with project planning, scoping and problem-solving.
 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Telesales Advisor role being part of that growth.


Pay, Hours and Benefits

  • £25,000 - £27,000 dependent on experience
  • 8:30am – 5:00pm, Monday - Friday
  • 23 days holiday, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided

This role is commutable from the following areas: Derby, Nottingham, Mansfield, Chesterfield, 


Role Overview

This is a fantastic opportunity for an experienced Telesales Service Advisor to join a successful Sales and Marketing Team, with a business who operate in a growth market and are the market leaders in their area of expertise.

There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups - they only contact customers who have contacted them.

Your job is to considerately help customers through the decision-making process. They work with disabled and elderly people and want people who can demonstrate empathy and help people with proper recommendations and great service, not those that smash sales targets at any cost.

In-depth training will give you all the product knowledge you need to excel in this role.


Telesales Advisor Candidate Requirements

  • The business is looking for a professional Telesales Advisor with effective questioning and listening skills, who can help customers in a positive and friendly manner
  • You will provide excellent customer service, building trust, helping people through the three phases of the decision-making process; enquiry, needs assessment and fitting
  • An excellent telephone manner
  • A genuine passion for helping people
  • Confidence using Microsoft Excel, Word, internet & email
  • The ability to work to agreed process & procedures to deliver daily KPI's
  • Consistency and a positive attitude to your working day
  • Call centre, customer service or sales experience is an advantage but more importantly your attitude


Telesales Advisor Key Responsibilities

  • Taking inbound enquiries from all sources
  • Advising the customer on products and services that would best suit their needs
  • Maintaining a good relationship with the existing customers as well as developing the existing enquiries and promoting new business
  • Being cross trained across all areas of the sales function
  • Maintaining an excellent level of product knowledge through self-study and supported development
  • Ensuring all customers are advised considerately through the decision-making process
  • Updating the database/CRM with customer records
  • Contacting potential customers to arrange appointments
  • Resolving any sales related issues with customers
  • Providing basic technical assistance to customers calling in with enquiries
 

This is a fantastic opportunity for an experienced Project Engineer to join a world leading engineering manufacturer, with over 45 years of experience. You will be working on technically complex products and assemblies for flagship UK projects and programs.

The Project Engineer will be the primary technical lead of designated projects. You will be the point of contact with the customer and will ensure that designated projects are delivered on time, right first time and within cost targets. This will be achieved through strong technical leadership, liaising with all other business functions to ensure manufacturing best practice is embedded throughout the project.


Salary, Hours and Benefits

  • £43,000 - £48,000 (negotiable for the right candidate)
  • 40 hours per week, Monday – Friday. 7:30am – 4:30pm, 2:00pm finish on Friday’s
  • 25 days holiday plus bank holidays
  • Onsite parking
  • Sick pay

This role is commutable from: Derby, Nottingham, Sutton in Ashfield, Alfreton, Ilkeston, Chesterfield 


Project Engineer Candidate Requirements
Please Note: Due to the security level of the projects the business work on, British Nationality is required for this role.

  • Project Engineer experience within a precision engineering business in a regulated industry
  • Qualified to HNC level minimum - someone who is Apprentice Trained would be ideal. 
  • You will have a precision engineering background, exposure to machining - someone with previous hands-on machining experience would be perfect
  • Experience of manufacturing routings
  • Able to understand and interpret complex engineering drawings
  • Good working knowledge of Project Management methodologies
  • Demonstrable experience of defining methods of manufacture for complex products and assemblies.
  • CAD/CAM experience in a relevant software package would be an advantage
  • Competence in Microsoft Office, particularly Excel, Word and Project

Candidate Soft Skills

  • Excellent interpersonal and communication skills
  • Capable of working un-supervised and using own initiative
  • Good eye for detail


Project Engineer Key Responsibilities

  • Contract Review
  • Engineering & Planning
  • Deliver project commitments on time
  • Continuous Improvement
  • Ensure full compliance with the Company’s Quality Management System
  • Pro-actively assist the Document Quality Team with creation of Documentation Packs for designated projects
 

Probe Technical are looking to recruit a full time and permanent Maintenance Electrician to oversee Maintenance across a busy FMCG business covering two of the sites in the UK. They are one of the largest of their kind in the UK and have been operating for almost 45+ years. 

The main purpose of the Maintenance Electrician role is to conduct planned, unplanned, and emergency maintenance across both sites, including all machinery and equipment within. There will also be a large degree of preventative maintenance expected.

The package details for the role of Maintenance Electrician includes:

  • Salary £45,000   
  • Monday – Friday role hours 08.00 until 16.30 with a 30-minute lunch
  • Company Pension 
  • Holidays – 20 days plus bank holiday. Bank holidays can be a normal working day, with a day back in lieu
  • Death in Service 
  • Staff shop discount 
  • Onsite Parking  

To make a successful Maintenance Electrician you must hold an Electrical bias and be a time served Engineer with appropriate experience in food manufacturing or FMCG. Some main duties would be:

  • To follow, implement, and undertake appointed tasks, including project work, installation, plant adjustments, general improvements and ongoing day-to-day maintenance.
  • You will also have responsibility for the completion of the current site Planned Preventative Maintenance system (PPM), ensuring the system is kept up to date, once scheduled maintenance is complete on equipment.
  • Site facility work including fire alarms and lighting. 
  • Contractor control within the sites

The Maintenance Electrician role is commutable from Sheffield, Chesterfield, Rotherham and Worksop.