TELESALES ADVISOR

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Customer Service Advisor role being part of that growth.

Junior Order Entry Administrator Pay, Hours and Benefits

• £19,000 - £21,000 
• 9:00am – 5:00pm, Monday - Friday
• 23 days holiday plus bank holidays – holiday allowance increases with service
• Life insurance cover
• Profit Related Pay
• Employee Assistance Programme
• Retail discount scheme

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 

Role Overview

Due to continued growth, the business is looking to recruit a Junior Order Entry Administrator to join their Sales Team.
Flexibility is key in this role supporting the Sales Department with Order Entry/Administration activity.
Your primary purpose in this role short term is to allow the order to be processed.
As this becomes more automated, you will transition into more of an admin support role to the Sales Department.

Junior Order Entry Administrator Candidate Requirements

• The Junior Order Entry Administrator will have an excellent attitude to work, with a desire to learn. 
• Customer focused, you will have strong communication skills and show a high level of attention to detail, whilst completing tasks accurately and in a timely manner.
• Being able to successfully work as part of a team is essential for a good fit and to ensure the smooth running of the Department.
• Excellent organisational and administrative skills, together with an ability to deliver high standards of customer service in a friendly, positive, and professional manner.
• A self-managing and proactive approach to work requirements and a can-do attitude and willingness to cross train is essential along with the desire to learn new skills.
• Competent user of the Microsoft Office suite.

Junior Order Entry Administrator Key Responsibilities

• Process orders received
• Order Entry using the system
• Flex between different order types and use of systems 
• Take In-bound enquiries from Agents querying orders
• Communicate requirements to Agents and internal colleagues
• Ad-hoc sales related duties as required

CUSTOMER SERVICE MANAGER

We are offering an exceptional opportunity for a CUSTOMER SERVICE MANAGER

Would you like to be part of a large, long-established organisation where you can continue to apply your considerable talent and skills as a Customer Service Manager?  Look no further, we have just the job for you!

This role is central to our operations, encompassing customer account management, business development, order processing, fulfilment, and shipping. You’ll also play a key role on the Senior Management Team, contributing to strategic decisions across the business.

Commutable from Birmingham, Sutton Coldfield, Moseley, Halesowen, Wolverhampton, Willenhall, Walsall, Aldridge, Dudley, Halesowen, Rowley Regis, Harbourne, Brierley Hill and West Bromwich

KEY BENEFITS

• Salary: £ Negotiable – dependant on experience
• Free parking on site
• Very stable business
• Long established with multiple supplier base
• 36.25 hours per week
• Life assurance
• Generous paid sick scheme
• Medical cash benefit plan
• Employee assistance programme
• Unlimited Career progression
• Days
• Super work / life balance

RESPONSIBILITIES

• Lead the Customer Services Department with a focus on excellence in service delivery.
• Collaborate with international customers and agents, ensuring seamless communication.
• Manage exportation processes, including compliance with duties, Incoterms, and post-BREXIT regulations.
• Develop and maintain strong customer relationships, driving retention and satisfaction

REQUIREMENTS

• Level 5 (or higher) qualification in a Business-related discipline or equivalent.
• IATA and IMDG certification.
• At least 5 years of experience in a customer service management and shipping/export role, including handling dangerous goods.
• Proficiency in Microsoft Office, with advanced Excel skills.
• Familiarity with Sage X3 is advantageous but not essential.

This is an exciting opportunity to shape the future of a key department during a transformative time for our business. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we’d love to hear from you.

Apply today and take the next step in your career with us!

Please forward your CV together with your salary expectations

The Company

This is a great opportunity with a world leading supplier in their field, who are privately owned and with operations in 20 countries. In the UK, they develop and manufacture bespoke products, with over 90% being exported.

They have this exciting Area Sales Manager opportunity to become a key member of their dedicated UK external sales team, where you will be responsible for the account management and growth of the business, along with a responsibility for the achievement of turnover and profit margin targets across the Northeast region.

Please Note: The Area Sales Manager must have proven sales experience within either; Instrumentation, Flow Control, Sensors, Valves, Pumps, Pneumatics or similar.

Area Sales Manager Package and Benefits

• £50,000 + bonus (OTE £62,000)
• Company car
• Work from home role
• 37.5 hours, 8:30am – 5:15pm, 1:00pm finish on Friday’s (with flexible hours)
• 24 days holiday, increasing with service, plus paid birthday leave
• Life Assurance 4x salary, enhanced sick pay, private medical insurance, professional subscriptions

Area Sales Manager Candidate Requirements

• Proven sales experience within either; Instrumentation, Flow Control, Valves, Pumps, Pneumatics or similar. 
• ONC in Electrical / Instrumentation (highly advantageous but not essential).
• Degree in Engineering would be advantageous.
• A clean driving license.
• Has a good proven track record of field sales background.
• Strong negotiating skills and capacity.
• Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner.
• Strong written and verbal communication skills.

Area Sales Manager Key Responsibilities

• Manage the market share within allocated geographic areas, industries or accounts in the Midland’s region.
• Develop and expand on a long-term basis certain nominated and parent company established Global accounts within the area of responsibility.
• Continuous focus, action and target setting for developing new business and building new customer bases in the Northeast region.
• Accountable for the establishment of both annual and monthly sales objectives in coordination with the Company’s strategic plan.
• Follow-up leads generated by marketing activities.
• Implementation of the sales and marketing plans.
• Assist in the reporting and forecasting functions monthly, as well as assisting in the reporting, controlling, forecasting, and managing of the allocated industries and accounts within the areas of responsibility.
• Provide an Industry and product reporting package as determined by Company Management.
• Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies. 
• Maintain appropriate data and information on the company CRM system 
• Other duties as determined by the Regional Sales Manager.

The Company

This is a great opportunity with a world leading supplier in their field, who are privately owned and with operations in 20 countries. In the UK, they develop and manufacture bespoke products, with over 90% being exported.

They have this exciting opportunity to become a key member of their dedicated UK external sales team, where you will be responsible for the account management and growth of the business, along with a responsibility for the achievement of turnover and profit margin targets across the Midland’s region.

Please Note: The Area Sales Manager must have proven sales experience within either; Instrumentation, Sensors, Valves, Pumps, Pneumatics or similar.

Area Sales Manager Package and Benefits

• £50,000 + bonus
• Company car
• Work from home role
• 37.5 hours, 8:30am – 5:15pm, 1:00pm finish on Friday’s (with flexible hours)
• 24 days holiday, increasing with service, plus paid birthday leave
• Life Assurance 4x salary, enhanced sick pay, private medical insurance, professional subscriptions

Area Sales Manager Candidate Requirements

• Proven sales experience within either; Instrumentation, Valves, Pumps, Pneumatics or similar. 
• ONC in Electrical / Instrumentation (highly advantageous but not essential).
• Degree in Engineering would be advantageous.
• A clean driving license.
• Has a good proven track record of field sales background.
• Strong negotiating skills and capacity.
• Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner.
• Strong written and verbal communication skills.

Area Sales Manager Key Responsibilities

• Manage the market share within allocated geographic areas, industries or accounts in the Midland’s region.
• Develop and expand on a long-term basis certain nominated and parent company established Global accounts within the area of responsibility.
• Continuous focus, action and target setting for developing new business and building new customer bases in the Midlands region.
• Accountable for the establishment of both annual and monthly sales objectives in coordination with the Company’s strategic plan.
• Follow-up leads generated by marketing activities.
• Implementation of the sales and marketing plans.
• Assist in the reporting and forecasting functions monthly, as well as assisting in the reporting, controlling, forecasting, and managing of the allocated industries and accounts within the areas of responsibility.
• Provide an Industry and product reporting package as determined by Company Management.
• Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies. 
• Maintain appropriate data and information on the company CRM system 
• Other duties as determined by the Regional Sales Manager.

Probe Technical are looking to recruit a full time and permanent Production Supervisor to join a market leading Manufacturing facility. We are looking for someone with previous supervisory responsibility. In the past working within a team of Production Operatives and Line Operatives guaranteeing that production activities are completed accurately, and to the required standards of quality, and health and safety. This is an excellent time to join due to business growth.   

You must be flexible to work 12-hour shifts, covering days and nights. 

The package details for the role of Production Supervisor:

• Salary £50,000 depending on experience.  
• Company pension matched (will be disclosed at interview)
• 23 + 8 days Holiday – Holiday increases with service 
• Life Assurance 
• Discretionary company bonus (% discussed at interview) 

Some duties for the Production Supervisor will involve:

• Following Health & Safety regulations.
• Quality inspection of product 
• Conduct quality checks in key areas on a regular basis 
• Take ownership and responsibility for the on-going and future development of the operations production team members 
• Responsibility for the efficient operation of the production line/s and associated activities.
• Be pre-emptive in ensuring that production targets are met.
• The role of Production Supervisor is commutable from Derby, Burton on Trent, Swadlincote and Ashby-de-la-Zouch 

Role and Company Overview

This is an excellent opportunity for an experienced Senior Design Engineer to join a bespoke and successful engineering business. A global supplier with over 40 years of experience, this is one of their most exciting periods, with an increase in demand for their product leading to growth and investment onsite.

If you are an individual who is looking for career growth and development, this role with become a Technical Manager role for the right person within 2+ years.

The role will allow for some hybrid working following successful probation.

Senior Design Engineer Salary and Benefits

• £40,000 - £45,000
• 39.5 Hours per week
• 8:45am – 5:00pm, 4pm finish on Friday’s, or you can work 8:00am – 4:00pm Monday to Friday
• Some hybrid working following successful probation
• Private health scheme 
• Company performance bonus
• Sick pay
• Immediate Start 

Commutable from - Birmingham, Derby, Leicester, Coventry, Stone, Wolverhampton, Stafford, Lichfield

Senior Design Engineer Candidate Requirements 

• Any experience within heavy engineering, castings or similar would be a huge advantage.
• Ideally qualified to HND or Degree level, but this isn’t essential. 
• You must have a sound knowledge of mechanical engineering principles and product design processes. 
• Proven experience using both AutoCAD 2D and Inventor. 
• Experience of working in a manufacturing environment. 
• Mentoring and support of junior staff. 
• The right personality is key, you will be an excellent communicator and a good listener.
• Able to travel overseas when needed – this won’t be too frequent.

Senior Design Engineer Key Responsibilities

• The Senior Design Engineer will be responsible for the management of design activities from concept through to production validation.
• The robust design of products in accordance with the department procedures.
• Investigating design factors such as function, materials, performance, interchangeability, cost, operational efficiency.
• Preparation of Project Engineering data for new product assemblies and components, 3D / 2D Drawings, BOM's, Technical Specifications.
• Customer technical liaison on new projects, ensuring that the designs meet the customer's requirements and often exceed their expectations and remain competitive to achieve sales growth and increase market share.
• FEA of critical components. 

Company and Role Overview

With decades of experience, this UK leading business who are part of a large group, have remained at the forefront of their industry. They are currently working on a huge, long-term, high value project, which you will be part of in this role. 

The business is looking for an experienced Quality Inspector for a major, long-term project. The ideal candidate will have proven Quality Inspector, Quality Engineer, Quality Technician or Quality Control experience. 

You will be responsible for overseeing production processes, to ensure that the quality of the end product meets the required standards. You will collaborate with the Production, Finishing and Despatch departments to conduct inspections before products are despatched to site. You will ensure that any defects or improvements are identified and communicated.

Quality Inspector Salary, Hours, and Benefits

• £32,711
• 40 hours per week, 2:00pm – 10:00pm
• Life assurance
• Employee assistance program
• Mental health and wellbeing initiatives
• Discounts
• Training and development opportunities.

Commutable From: Derby, Leicester, Loughborough, Nottingham, Tamworth, Lichfield

Quality Inspector Candidate Requirements

• Proven Quality experience.
• The environment is always changing, so you have to be adaptable. 
• IT literate – an amount of time will be spent transferring data into the system.
• A good communicator – confident enough to challenge individuals. 
• UK Driving license as the site is not easy to get to via public transport.

Quality Inspector Key Responsibilities

• Engage production teams in quality management processes and drive a continuous improvement culture.
• Inspection of product at all stages of production in accordance with the Inspection Test Plan.
• Identification of defects, non-conformance and opportunities for improvement within the production processes. Assistance in root cause analysis and corrective action activities.
• Participate in internal and external accrediting body audits.