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Job Description

Company Overview

This business has a long and proven history, going back over 100 years. They have progressed to become a market leader in high precision engineering, working with some of the world's leading companies.

They are part of a group of companies with a core interest in the manufacture of components for a variety of industries. Their advanced technology and commitment to quality and service has set them apart from others in their field.

CNC Grinder Pay and Hours

  • Salary, including shift allowance: £27,000 - £36,000 (dependant on experience and capability)
  • 37 hours per week, double day shift working pattern.

Early Shift – 6:00am - 2:00pm Mon-Thurs and 6:00am – 12:00pm on Friday
Late Shift – 2:00pm – 00:00am Mon-Wed and 2:00pm – 10:20pm on Thursday (there is no shift on a Friday when working lates, so you only do a four-day week)

Commutable From: Derby, Nottingham, Leicester, Loughborough, Burton upon Trent, 

CNC Grinder Role Overview

  • Due to growth, the business has a position available for an experienced CNC Grinder.
  • Cylindrical grinding is preferred, but all Grinding experience will be considered, and the salary offered will depend on your level of experience and what type of Grinding you have done.

CNC Grinder Candidate Requirements

  • Candidates will have proven experience of CNC grinding techniques.
  • Cylindrical Grinding experience would be highly advantageous. 
  • Working to very tight tolerances.
  • Able to do both the Setting and Operating.
  • Happy to work a double day shift, Monday – Friday (no Friday working on the lates week).

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994

SIMILAR JOBS

 

Company

This is an exciting role with a global leader in the design and manufacturing of specialist machinery who have manufacturing facilities across Europe. They are part of an established group who have 70+ years experience behind them, with continual growth taking place, including the introduction of new products.

Role Function

The Materials Controller provides leadership, vision, direction and focus to the Planning, Production Control, and Shipping and Receiving Materials Control Functions to ensure the right material arrives at the point of fit at the right time, whilst ensuring that inventory levels are kept to a minimum in line with set targets.

Salary, Hours, and Benefits

  • £31,000 - £33,000 negotiable, dependant on experience 
  • 37.5 hours per week. 8:30am – 5pm, Monday to Thursday, 2:00pm finish on Friday’s (with flexibility available)
  • Life Assurance, x2 of salary
  • Employee rewards portal
  • Cycle to Work scheme

Commutable From: Birmingham, Leicester, Rugby, Leamington Spa, Tamworth

Materials Controller Candidate Requirements

  • Proven experience in a fast paced, busy material control role. 
  • Good understanding of MRP.
  • Minimum of 5 GCSE qualifications or equivalent.
  • Project management skills, including the ability to produce and work to timing plans.
  • Understanding of modern material control processes.
  • The Materials Controller will take responsibility for resolution of issue, to communicate effectively at all levels within the organisation and externally and to be self-motivated and results oriented.
  • Possess good analytical skills and have the ability to think creatively. A team player with good interpersonal skills.
  • Be able to work under pressure and to time constraints. Flexibility and adaptability. A logical thinker. Ability to retain composure during tough times.

Materials Controller Key Responsibilities (but not limited to)

  • Assess & take necessary action re shortage & material at risk reports (trial kits) on a daily basis and feedback information to Materials, Planning and Logistics Manager, ie. re-dating orders and pulling in material as necessary to support build.
  • The Materials Controller will communicate with designated suppliers on a daily basis in order to expedite material in to support right first time build and hold out unnecessary material to control inventory levels.
  • Run & take necessary action re due & overdue report contacting suppliers. Work closely with the transport coordinator to arrange transports where needed.
  • Support Purchasing to implement inventory improvement policies which support right first time build whilst at the same time controlling the level of inventory ie sequencing/improved packaging/ Kanbans etc. - changing system parameters as required and communicating same to respective suppliers.
  • Conduct physical inventory checks on high value & critical components to understand accuracy and ensure continuity of supply. 
  • Leading and driving ECN Changes across the business. Working closely with Program and Production teams to ensure the smooth introduction of new products for safe launch into the business
  • Investigate the cause of shortages & liaise with the Lean Team & other affected areas of the business. 5S audit work area & maintain required standard, ensure zero shortages & overdue orders on product line.
 

An Estimator with steel experience, is required to join a continually growing, reputable structural company. 

This person must be familiar with and fully comply with the requirements of the company’s Health, Safety, Environmental and Quality management systems. You will be required to perform all the necessary functions required to fulfil the duties of a Steelwork Estimator including but not limited to the below:

The main works the Steelwork Estimator must be able to undertake is steelwork platforms, walkways, access ways complete with stairs, handrails, etc, structural buildings and cladding, rail, constructions, rail, MOD, utilities, nuclear.

Package

  • Salary £35,000 - £45,000 dependant on experience
  • 8:00am to 4:30pm Monday to Friday

Commutable From: Derby, Nottingham, Leicester, Burton upon Trent, Tamworth, Lichfield

Essential Skills of the Steelwork Estimator

  • Proven estimating experience within steelwork / metalwork / fabrication.
  • Technical knowledge of structural designs and materials for relevant industries
  • Good level of numeracy and grammar
  • Detailed knowledge of all relevant Health, Safety, Environmental and Quality requirements
  • Time management skills enabling multiple tender enquiry management
  • Commercial awareness of the goals of the company
  • Ability to seek out additional project work
  • Excellent phone manner both internal and external
  • Computer literacy including Microsoft Office particularly Excel
  • Competent user of Exchequer system 
  • Good communication skills with the ability to communicate at all levels
  • Disciplined approach to administration of documentation

Key Responsibilities

  • The Steelwork Estimator will review technical drawings and initial scope of works for all enquiries.
  • Ensure all relevant industry standards and procedures are available for enquiries.
  • Develop a bill of quantity for all steelwork and associated products within a given tender.
  • Forecast fabrication, metal finish and installation requirements of projects.
  • Ensure any formal programs for the project received from customers are filed with tenders, to allow successful project management.
  • Consider all Health & Safety, Environmental and Quality management systems requirements for tenders.
  • Produce final tender documents including full cost base and scope of works.
  • Update the Enquiry Management Access database with all relevant information.
  • Make projects live on Exchequer when orders are confirmed.
  • Store tender related documents on the T: drive within the customer related directories.
  • Liaising with clients to confirm works and attending sites to complete surveys when necessary.
  • Agreeing specifications of work with clients and making adequate notes to enable the manufacture and installation of projects.
  • Periodically contacting customers to chase up tender acceptance.
 

This is your chance to work with a very fast paced UK leading business who have strategic partnerships with the biggest global food service brands.

They are looking for an experienced Health and Safety Manager to join their team in Nottingham. The ideal candidate needs to take the safety of their 350 employees as the main priority, supporting the business as the lead in all Health and Safety on site. The role requires someone with a strong character, a person who isn’t afraid of a very fast paced business - previous experience in food manufacturing, FMCG or similar industries is desirable.

Salary, Hours and Benefits

  • £50,000, dependant on experience
  • 37.5 hours, Monday – Friday, with flexibility on start and finish times
  • 28 days holiday (including bank holidays) which increases with service up to 33 days
  • Life Assurance of 3x annual salary

Commutable From: Nottingham, Derby, Leicester, Burton upon Trent, Mansfield

Candidate Requirements

  • 5 years + experience working as a Health and Safety Manager.
  • The role requires someone with a strong character, a person who isn’t afraid of a very fast paced business.  
  • NEBOSH diploma in Health and Safety or equivalent.
  • Cert. IOSH or above desirable, with commitment to regular CPD.
  • Proven track record and hands on experience in a Health and Safety role.
  • Previous experience in food manufacturing, FMCG or similar industries is desirable.
  • Knowledge of Food Safety and Hygiene procedures.
  • Organised and motivated to move the department forward.
  • The Health and Safety Manager will have excellent communication skills and the ability to work within all levels of the organisation.
  • Good working knowledge of current health and safety legislation and the requirements this imposes on a business.

Key Responsibilities

  • The Health and Safety Manager will champion Health and Safety throughout the Business.
  • Undertake health and safety risk assessments on general business activities, the use of machinery and hazardous substance.
  • Create and review safe systems of work and procedures for health and safety.
  • Coordinate accident and near miss investigation processes.
  • Review, update and maintain the sites Health and Safety policy in line with legislation.
  • Coordinate the supply and issuing of PPE.
  • Create and lead worker Health and Safety forums.
  • Site Health and Safety audits and act on the outcome of these audits.
  • Carry out reviews and give Health and Safety guidance on any project undertaken by the business.
  • Work towards an ISO Health and Safety accreditation.
  • Maintain appropriate records and documentation.
  • Deliver health and safety training and briefings to staff.
  • Co-ordinate the occupational health programme.
 

Are you a Production and Warehouse Manager, who has the ability to lead, develop and manage within a manufacturing and distribution environment?

We are a well-established organisation, with unique product line, supplying into a broad range of customers. This is a pristine environment, purpose build facility, well laid out modern manufacturing environment. 

Commutable from: Birmingham,Tamworth, Stafford, Burton Upon Trent, Lichfield, Telford, Atherstone, Barton-Under-Needwood, Wolverhampton, Walsall, Aldridge, Sutton Coldfield, Burntwood and Cheslyn Hay

Production Operations Manager Benefits:

  • Salary: £65,000 - £75,000 (neg) and dependant on experience
  • Free parking on site
  • Employee discount 
  • Varied, autonomous role, challenging but highly rewarding
  • 25 Days Holiday (Bank Holidays on top)
  • Early Friday finish
  • Health care
  • Life assurance and critical illness cover
  • Modern well laid out purpose built facility
  • Market leader with more continued growth predicted

Duties for Production Operations Manager

  • Lead, manage and develop the manufacture and dispatch of products
  • Lead transformation of production and warehouse operations with increased level of automation
  • Create management strategy
  • Regular staff reviews and support progress 
  • Identification of training needs and implementation of skills training
  • Monitor costs against budgets, prepare annual budgets
  • Proposals for capital and operational expenditure
  • Develop a lean management and continuous improvement culture and NPI

Requirements for a Production Operations Manager

  • Significant previous Production and Warehouse Operations Management experience
  • High volume environment, preferably FMCG, Will consider other areas, such as packaging, food, beverage and automotive 
  • To have managed where there is a high level of automation
  • To have previously managed culture change
  • Degree level education or equivalent 
  • Previous experience of budget control and management 

This will suit a strong Leader, who is initiative-taking, with a modern management approach, enthusiastic, and goal orientated.

 

A Derbyshire based leading manufacturer and innovator in automated food processing equipment, has a great opportunity for a CNC Turner Setter Operator to join their friendly, experience and hardworking team.

Established for more than 20 years, this award-winning organisation, proudly supports customers globally and boasts being the leading, trusted name in the food processing industry. 

CNC Turner Setter Operator Benefits:

  • £16.00 per Hour (depending on experience).
  • Full Time, Monday to Thursday, 07.00–16.30 – Friday, 07.00–11.00
  • Overtime available, daily.
  • Annual Holiday Allowance, 24 Days Annual Leave + Bank holidays 
  • Company Pension

As a CNC Turner Setter Operator you must have previous experience within a similar role and will be fully competent and able to work on their own with minimal supervision.

CNC Turner Setter Operator, Key Roles, Responsibilities & Experiences include: 

  • Set and operate CNC lathe machinery.
  • Programming capabilities, desirable. 
  • Star Sliding Head Lathes, Haas, Fanuc Controls.
  • Read, understand, and interpret engineered drawings.
  • Adjust / replace tooling and associated machine offsets as required.
  • Machine monitoring and maintenance.
  • Performing quality checks.
  • Engineering shop floor inspection equipment.

If you would like to find out more about this CNC Turner – Setter / Operator position, please apply and make sure to include your contact details.  

Commutable from: Derby, Nottingham,, Draycott, Ambaston, Borrowash, Risley, Barton and surrounding areas.

 

We are offering an exceptional opportunity for a PROTOTYE ENGINEER.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

You may already be a toolmaker, who is looking to expand your skillset into different areas, or already enjoying being a Prototype Engineer, who is looking for a fresh challenge.  You will be responsible for building prototype parts and jigs for pre-production aswell as design and build of test rigs.  

Commutable from Birmingham, Redditch, Studley, Stratford Upon Avon, Hollywood, Solihull,  Kingswinford and Moseley

Benefits:

  • Salary: £32,000 - £36,000
  • Free parking on site
  • Unlimited Career progression
  • Very friendly organisation
  • Lunchtime finish Fridays
  • Vast variety of manufacturing processes on site
  • Stable well stablished business

Prototype Engineer Responsibilities:

  • Build prototype part and jigs for pre=production
  • Design and build test rigs
  • Run test programs
  • Design and manufacture of life cycle testing apparatus
  • From design brief, turn into a working item
  • Creation of prototypes, prototype / production fixtures and checking aids
  • Use of air ramps, hydraulic assisted rigs, basic electronic components, and many other tools
  • Support the team with 3D prototype printing and scanning

Prototype Engineer Requirements:

  • It is essential that you are able to operate manual drilling, milling, grinding machines and lathes
  • CNC knowledge would be beneficial but not essential
  • You must be able to set and operate handpresses and punches
  • Good understanding of engineering drawings and CAD models
  • To have an understanding of metals, plastics and component tolerancing including tolerances stack on multiple components and assemblies
  • Good computer skills

This would suit a positive sociable individual, who wants to be part of a friendly, busy, long-established team.

 

Join our dynamic team as a Manufacturing Technician, where precision meets innovation in the medical sector. As a Manufacturing Technician, you'll play a pivotal role in ensuring the excellence of bespoke parts vital to medical advancements. Embrace the opportunity to contribute your expertise to our cutting-edge projects and make a tangible impact on healthcare worldwide.

Salary and Benefits:

  • £22,000 - £32,000
  • Perks at work – discounts with high street and online retailers.
  • Standard pension
  • Parking on site

Manufacturing Technician Responsibilities:

  • Ensure compliance with QMS.
  • Operate/Set CNC and manual processes.
  • Inspect, sample, test, setup, housekeeping and maintain critical records.
  • Document reviews (batch records, logbooks, SOP’s) in a timely manner.
  • Assist with goods in and goods out.
  • Inspect and maintain production equipment and control systems.
  • Maintain health, safety and environmental standards.
  • Help create SOP’s, risk assessments, COSHH assessments and training packages. 
  • Assist in validation projects and in the improvement of activities.
  • Maintain GMP via good documentation. 

Manufacturing Technician Required Skills:

  • Experience of manufacturing processes and disciplines.
  • Basic computer skills with good communication. 
  • Understand health and safety requirements. 
  • Adaptability and commitment.
  • Experience working within a highly regulated environment (desirable)
  • Practical engineering skills (desirable)
  • Ability to assess and upgrade procedures and systems. (desirable)

Manufacturing Technician role is Commutable from: Bath / Portishead / Keynsham / Nailsea / Yate / Thornbury / Clevedon

 

With a new role available from one of the leading Aerospace manufacturing companies with a massive wide scope of skills, understanding and potential. This would be a role for life, as an ever-expanding business, heavily sought after by most CNC operators in the country. With customers from many different sectors, wide range of machines, skills, and expertise. This company can provide a wealth of knowledge and training for the right candidate and the potential to progress in most career paths internally. 

Salary and benefits of a CNC Turning Setter Operator:

  • £16.45 per hour
  • Overtime paid at time and a half
  • 25 Days holiday + Bank holidays
  • Company Pension Scheme
  • Employee referral programme
  • Health plan
  • DIS benefits

Specific Role & Responsibilities for the CNC Turning Setter Operator:

  • Set up and operate CNC Lathe Machines using Fanuc controls
  • Program machines from print drawings
  • Maintain high standards and tight tolerances
  • Adhere to quality standards, checking work with various instruments
  • Work alternative shifts/hours as needed
  • Perform other duties or specific projects as directed by management.

Required Skills for a CNC Turning Setter Operator:

  • Experience using CNC machines with Fanuc controls.
  • Proficient in using various inspection equipment, including micrometers, verniers, and plug gauges.
  • Strong understanding of manufacturing techniques and engineering drawings.
  • Ability to produce components to drawing tolerance and specifications efficiently and accurately.
  • Capable of meeting internal and external customer requirements.
  • Ability to work independently or as part of a team.
  • Excellent attention to detail.
  • Previous experience in a similar position.
  • Aerospace experience is desirable.

Commutable from: Worcester / Ledbury / Upton-Upon-Severn / Tewkesbury / Droitwich / Hereford

 

We are offering an exceptional opportunity for an experienced TOOLMAKER to strengthen our toolroom.

You would be joining an exceptionally friendly, family orientated, highly successful Birmingham based business with over 40 years’ experience, we are expert at providing a range of products that deliver quality, robustness, and durability.  This is backed u with a friendly, caring, and personal support service, which is fundamental in building relationships with customers.

This is a day’s role with an early finish on Friday. 

This would be an excellent career move, if you are looking for a long-term career, within a friendly and caring organisation.

Commutable from Birmingham, Sutton Coldfield, Walsall, Great Barr, West Bromwich, Minworth, Castle Vale, Tamworth, Lichfield, Smethwick, Cannock and Willenhall

Benefits:

  • Salary: £35,000
  • Free parking on site
  • Days – 7.00am to 4 pm Monday to Thursday
  • Friday finish at 1pm
  • Overtime Paid
  • Great longevity with employees
  • Super friendly and supportive team
  • Very busy
  • Family friendly events

Toolmaker Responsibilities:

  • Use of standard Toolroom equipment
  • Repair and maintenance to existing tools
  • New tooling
  • Complete relevant tooling notes
  • Happy to work days

Toolmaker Requirements:

  • Relevant Toolmaking experience
  • All areas of Toolmaking are considered – plastic injection moulding, extrusion and pressings
  • A learning curve is being offered to the right person
  • Happy to work days
  • Experience of use of standard Toolroom equipment
  • This would suit a friendly, easy-going character, as the team is so pleasant

If you would like to be part of a continuing success story, where there are unrivalled career prospects for you with genuinely exciting products, send your CV NOW!

 

Introduction to company:

Based in a beautiful location, surrounded by nature. This company is recruiting for its next big role in programming. World renown company, with offices across the globe and a forever expanding future always on the horizon. The leading company in its industry, holding the Queen’s Award for export achievement, awarded twice throughout the companies’ lifetime. Then awarded it recently again for international trade twice again. With a recently established new head office, this site offers employees sports rooms (gym, badminton, tennis) Chill out areas with pool tables and darts and even electric charging points for cars. Once in a lifetime opportunity to work for one of the worlds growing leaders in its industry. 

Salary and benefits:

  • 40k (negotiable depending on experience)
  • Eye care (test and contribution to glasses)
  • Occupational Health
  • Onsite free gym membership
  • Cycle to work scheme
  • Childcare vouchers
  • Life insurance
  • Electric car charging points on site
  • 32 days holiday
  • Free parking
  • Annual bonus payment
  • Enhanced sickness benefit
  • Pension

Specific Role & Responsibilities for Project Engineer:

  • Using a variety of CAM packages (to make it easy to learn this companies bespoke made CAM packages) to create/implement and maintain programs for use on various manufacturing processes.
  • Using Creao (ProEngineer) to interrogate models to produce programs for complex machined profiles on milling, turning and turn/mill machines for CNC Programming.
  • Ensure routings are easy to understand, accurate and operational. (Training to estimate cost of products to help build this knowledge will be provided) 
  • Assist compiling machine time for quoting new work.

Qualifications and Education Requirements:

  • HNC OR APPRENTICESHIP PREFERRED IN INDUSTRIAL EXPERIENCE (HOWEVER TIME SERVED AS A CNC PROGRAMMER CAN SUBSTITUTE THIS)

Required Skills:

  • Understand machine and process protocols for the likes of Fanuc/Okuma/Mazak/Mitishibishi or similar and have been a CNC Programmer operating these.
  • Ability to validate created and existing software programs and potential modify them for continuous improvement purposes.
  • Demonstrate understanding of processes from primary forming to realisation of end of product.

Preferred Skills for a CNC Programmer:

  • Previously held a similar role.
  • Proven track record in ability to use computers and design software. 
  • Excellent understanding of engineering drawings, geometrical tolerancing and dimensioning.
  • Understanding of engineer tooling required to produce components. 
  • Tools, cutters, inserts and workholding methodology.
  • Material understanding, Stainless steel, Inconel, super duplex and titanium. 

Commutable from: Preston / Burnley / Blackburn / Altham / Padiham / Hapton / Huncoat / Clayton-le-Moors / Great Harwood and Simonstone

 

The Company

The business is an SME, with 150 employees and 60 years of manufacturing heritage. They have a global supply chain and export over 30% of their product to a world-wide network of customers. The operation consists of a fabrication facility, assembly area, large yard, logistics area and finished goods stores with the majority of product designed and manufactured by the company at their UK site. 

This is a company and role that offers realistic opportunities for career progression and development, being at the forefront of their industry and market leaders within it.

Project Manager Salary and Benefits

  • £45,000 - £48,000
  • Plus company car or car allowance (£500 per month)
  • 37.5 hours, Monday to Thursday 7:30am – 4:15pm, 12pm on Friday’s
  • 25 days holiday, plus bank holidays
  • Early finish Friday’s

Commutable From: Sheffield, Rotherham, Nottingham, Derby, Mansfield, Chesterfield, Worksop, Newark on Trent

The Role

  • The purpose of this role is to manage and coordinate projects and timetables within the company, to ensure all objectives are met, safely within timescale and budget.
  • It would be advantageous if the Project Manager had good working knowledge of electrical and civil engineering.
  • Some of the project work could be for export and therefore may include overseas visits.

Project Manager Person Specification

  • Previous experience in Project / Contract Construction Managing is essential.
  • Educated to HNC or equivalent desirable.
  • Health and Safety qualifications and Knowledge of Risk Assessments and method statements - highly desirable.
  • Current CSCS card holder, i.e. Site Manager would be advantageous.
  • SMSTS card – preferable.
  • London Underground / Network Rail knowledge / previous working experience would be highly advantageous.
  • Must possess excellent organisation and communication skills at all levels.
  • Candidates must hold a full UK Driving Licence.

Project Manager Key Responsibilities

  • Preparation and monitoring of project programming, on site start up, delivery, method statements, risk assessments, completion, testing, O & M manuals, will be responsible for a profit margin on each project.
  • Contact with Sub-Contractors to define and implement plans and projects.
  • Site visits as and when necessary to ensure objectives are being met by others.
  • To monitor, report and update on projects throughout their progress.
 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, with this role being part of that growth.

IT Support Technician Salary and Benefits

  • £25,000
  • 37.5 hours per week, Monday - Friday
  • 23 days holiday, increasing with service, plus statutory, Life Assurance, Profit related pay

Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield

IT Support Technician Role Function

The IT Support Technician will support the IT team in providing a comprehensive IT service for the company to enable it to meet its company objectives and business targets.

As IT Support Technician, you’ll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.

Candidate Requirements

  • Jira Service management or any other ITSM solution.
  • Windows Operating Systems including 7/10/11
  • Microsoft Office Suite.
  • Windows Server 2016/2019/2022
  • Microsoft cloud services: Azure, Entra ID, Microsoft 365, Intune, SharePoint
  • Windows Server roles – DHCP, DNS, Active Directory, File and Print
  • Basic networking experience: Understanding of common network devices: Firewalls, routers, switches, and access points, cabling: Patching to switches and making cables.
  • Methodical approach to investigating issues using tools such as Google, ChatGPT etc.
  • Great people skills with people from diverse backgrounds and IT skills levels.
  • Good written and verbal communication skills.
  • Reliable and punctual
  • You will have a driving license and access to your own car.

Key Responsibilities (but not limited to)

  • Jira Service Management: Investigating/Diagnosing/Resolving new & existing requests raised, Logging and management of problems/incidents, Upkeep and creation of assets. 
  • Basic end user training.
  • Creation and upkeep of documentation in Confluence.
  • User onboarding and offboard: Creating new users, Assigning rights to relevant software and files, Resetting passwords.
  • 3cx administration: Creation and amendments to extensions, Call log and recording requests, Provisioning desk and soft phones.
  • Installation and configuring new and existing desktops, laptops, mobiles phones and tablets.
  • Diagnosing and troubleshooting software and hardware issues.
  • Repairing and replacing damaged/failed computer and network components.
  • Supporting people whenever they encounter challenges with computers and network devices.
  • To undertake project work as assigned by the IT Management Team.
  • Liaise with 3rd party support.
  • Stock management of IT equipment.