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QUALITY ENGINEER

Job Description

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.


Quality Engineer Pay, Hours and Benefits

  • £30,000 - £40,000 (dependant on experience) 
  • 39 hours per week, Monday - Friday
  • 23 days holiday plus bank holidays – holiday allowance increases with service
  • Life insurance cover
  • Profit Related Pay
  • Employee Assistance Programme
  • Retail discount scheme
  • Full PPE and Training Provided

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 


Quality Engineer Role Overview

The business is seeking a diligent and detail-oriented Quality Engineer to join a well-established manufacturing team.
You will be responsible for ensuring quality control, implementing improvements and maintaining compliance.


Quality Engineer Candidate Requirements

  • Proven experience as a Quality Engineer
  • Able to read and interpret technical drawings, specifications and schematics
  • Can conduct risk assessments and generate safe systems of work documentation
  • Experience of simple project management
  • Proficiency in MS Office
  • Excellent analytical, problem-solving, and critical thinking skills
  • Hands-on experience with Quality Management Systems and testing methodologies
  • Strong communication and team collaboration skills


Quality Engineer Key Responsibilities

  • Investigate customer returns, establish the root cause and apply learnings
  • Monitor the production cycle and report on malfunctions
  • Inspect procedures for the production cycle and ensure their efficiency and compliance with safety and quality standards
  • Approve or reject raw materials with respect to quality standards, recording supplier performance
  • Maintain records of testing, information and metrics
  • Develop, document and maintain a thorough network of Standard Operating Procedures
  • Ensure standards are maintained to our ISO 90001 system
  • Assess adherence to industry codes
  • Identify and implement continuous improvement opportunities

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Specialist Engineering Recruitment Support since 1994

SIMILAR JOBS

 

Production Planner

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Production Planner Pay, Hours and Benefits

  • £27,000 - £32,000 
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

The Production Planner role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


Production Planner Candidate Requirements

  • The Manufacturing Production Planner will have detailed understanding of manufacturing and production processes.
  • Strong ownership and influencing skills – required to work across a wide stakeholder group. 
  • Minimum of 2 years of experience in supply chain management within the manufacturing industry.
  • Good problem-solving skills.
  • Excellent communication and interpersonal skills.
  • MRP systems proficiency (Microsoft Dynamics would be ideal but isn’t essential).
  • Proficient in Excel.
  • Demonstrable capability in handling multiple priorities in a fast-paced environment.
  • Detail-oriented and tenacious with strong organisational skills.


Production Planner Key Responsibilities (but not limited to)

  • Review and action MRP recommendations to release Production Orders required to enable OTIF across the product range.  
  • Input into item parameter and BOM changes based on commodity knowledge, facilitate and maximise efficiency whilst maintaining integrity and excellence.  
  • Work with Production to plan capacity and schedule work into Production.
  • Preparate sales order data to facilitate the management of sales orders.
  • Manage daily orders through the production process.
  • Work closely with Sales to communicate any impacts on fulfilment date where stock is not available.
  • Facilitate the resolution of issues and potential blockages within the Production Process to achieve OTIF. 
  • Ensure that all sales orders are shipped and invoiced on the day that they are despatched.
  • Work with Production Planning Analyst to ensure that production is forward planned, agreed, and actioned.
  • Own documentation relating to Production Planning activities.  Develop, document, and maintain a thorough set of Process Instructions, Standard Operating Procedures, and Work Instructions encompassing activities conducted within sphere of responsibility. 
  • Provide input into process improvements across the E2E business.
 

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Stores Supervisor Pay, Hours and Benefits

  • £35,000 
  • 39 hours per week, Monday – Friday
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

Commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


Role Overview

The Stores Supervisor will oversee order processing and coordinate the daily warehousing activities, including responsibilities across Despatch. You will implement production, productivity, quality and customer service standards and continuing to ensure that daily operations meet and exceed daily performance. 


Stores Supervisor Essential Requirements

  • Must be able to demonstrate experience working in a highly pressurised environment - the business is looking for this person to be able to identify, raise and offer solutions
  • Proven and demonstrable Supervisory experience, you will have the ability to direct and coordinate operations
  • This is a hands-on role, so you will have experience of and be prepared to be hands-on
  • Knowledge of stores software packages and MS office proficiency
  • Excellent communication and interpersonal skills, along with strong organizational and time management skills
  • Driving licence
  • Relevant qualifications in logistics, supply chain management or business administration – desirable but not essential

Stores Supervisor Key Responsibilities (but not limited to)

  • Achieve high levels of customer satisfaction through excellence in receiving, identifying, despatching and assuring quality of goods
  • Measure and report the effectiveness of stores activities and employee’s performance 
  • Organise and maintain inventory and storage area
  • Ensure shipments and inventory transactions accuracy
  • Communicate job expectations and coach employees, building a strong team
  • Determine staffing levels and assign workload
  • The Stores Supervisor will interface with other departments to answer questions or solve problems
  • Maintain items record, document necessary information and utilize reports to project Stores status
  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices
  • Maintain health and safety standards
 

Probe Technical are looking to recruit a full time and permanent Production Supervisor to join a market leading Manufacturing facility. We are looking for someone with previous supervisory responsibility. In the past working within a team of Production Operatives and Line Operatives guaranteeing that production activities are completed accurately, and to the required standards of quality, and health and safety. This is an excellent time to join due to business growth.   

You must be flexible to work 12-hour shifts, covering days and nights. 

The package details for the role of Production Supervisor:

  • Salary £50,000 depending on experience.  
  • Company pension matched (will be disclosed at interview)
  • 23 + 8 days Holiday – Holiday increases with service 
  • Life Assurance 
  • Discretionary company bonus (% discussed at interview) 

Some duties for the Production Supervisor will involve:

  • Following Health & Safety regulations.
  • Quality inspection of product 
  • Conduct quality checks in key areas on a regular basis 
  • Take ownership and responsibility for the on-going and future development of the operations production team members 
  • Responsibility for the efficient operation of the production line/s and associated activities.
  • Be pre-emptive in ensuring that production targets are met.
  • The role of Production Supervisor is commutable from Derby, Burton on Trent, Swadlincote and Ashby-de-la-Zouch 
 

Company and Role Overview

With decades of experience, this UK leading business who are part of a large group, have remained at the forefront of their industry. They are currently working on a huge, long-term, high value project, which you will be part of in this role. 

The business is looking for an experienced Quality Inspector for a major, long-term project. The ideal candidate will have proven Quality Inspector, Quality Engineer, Quality Technician or Quality Control experience. 

You will be responsible for overseeing production processes, to ensure that the quality of the end product meets the required standards. You will collaborate with the Production, Finishing and Despatch departments to conduct inspections before products are despatched to site. You will ensure that any defects or improvements are identified and communicated.


Quality Inspector Salary, Hours, and Benefits

  • £32,711
  • 40 hours per week, 2:00pm – 10:00pm
  • Life assurance
  • Employee assistance program
  • Mental health and wellbeing initiatives
  • Discounts
  • Training and development opportunities.


Commutable From: Derby, Leicester, Loughborough, Nottingham, Tamworth, Lichfield


Quality Inspector Candidate Requirements

  • Proven Quality experience.
  • The environment is always changing, so you have to be adaptable. 
  • IT literate – an amount of time will be spent transferring data into the system.
  • A good communicator – confident enough to challenge individuals. 
  • UK Driving license as the site is not easy to get to via public transport.


Quality Inspector Key Responsibilities

  • Engage production teams in quality management processes and drive a continuous improvement culture.
  • Inspection of product at all stages of production in accordance with the Inspection Test Plan.
  • Identification of defects, non-conformance and opportunities for improvement within the production processes. Assistance in root cause analysis and corrective action activities.
  • Participate in internal and external accrediting body audits.
 

Company and Role Overview

With decades of experience, this UK leading business who are part of a large group, have remained at the forefront of their industry. They are currently working on a huge, long-term, high value project, which you will be part of in this role. 

The business is looking for an experienced Quality Inspector for a major, long-term project. The ideal candidate will have proven Quality Inspector, Quality Engineer, Quality Technician or Quality Control experience. 

You will be responsible for overseeing production processes, to ensure that the quality of the end product meets the required standards. You will collaborate with the Production, Finishing and Despatch departments to conduct inspections before products are despatched to site. You will ensure that any defects or improvements are identified and communicated.


Quality Inspector Salary, Hours, and Benefits

  • £31,000 - £33,000 (dependant on what hours you do)
  • 40 hours per week. There are two shifts available, days or afternoons 10:00am – 8:15pm 
  • Life assurance
  • Employee assistance program
  • Mental health and wellbeing initiatives
  • Discounts
  • Training and development opportunities.


Commutable From: Derby, Leicester, Loughborough, Nottingham, Tamworth, Lichfield


Quality Inspector Candidate Requirements

  • Proven Quality experience.
  • The environment is always changing, so you have to be adaptable. 
  • IT literate – an amount of time will be spent transferring data into the system.
  • A good communicator – confident enough to challenge individuals. 
  • UK Driving license as the site is not easy to get to via public transport.


Quality Inspector Key Responsibilities

  • Engage production teams in quality management processes and drive a continuous improvement culture.
  • Inspection of product at all stages of production in accordance with the Inspection Test Plan.
  • Identification of defects, non-conformance and opportunities for improvement within the production processes. Assistance in root cause analysis and corrective action activities.
  • Participate in internal and external accrediting body audits.
 

QUALITY COORDINATOR

We are offering an exceptional opportunity for a QUALITY COORDINATOR

A Kings Award winning business, need a Quality Coordinator to ensure companies compliance for all the requirements of current quality standards. Could this be you?

This is an exciting time to be part of the team, within a large, established facility

No sponsorship can be offered - you must have Right to Work in the UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £30,000
  • Days 
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 33 Days holiday including stats

RESPONSIBILITIES

  • Ensure company compliance
  • Support investigations into non-compliance
  • Internal audits
  • Review customer complaints, non-conformance and process non-conformance
  • Monitor quality performance
  • Corrective actions
  • Identify areas for improvement in quality process

REQUIREMENTS

  • Experience of Quality within a chemical environment
  • Familiar with ISO14001 and  45001
  • Good understanding of sampling and product testing
  • Experience of product testing and quality control systems
  • An understanding of chemical processes
  • Exposure to quality control methodologies

If you are passionate about process safety and eager to make an impact in a dynamic environment, we would love to hear from you!

 

Electro Plating Technician Required

Are you an Electro Plating Technician who is looking to step up their career to Technician level, this could be just the job for you! This is a unique working environment, with lots of new investment going into this facility.

Producing components for a variety of different industry sectors, this lends a huge amount of stability to this business.

Working Days, with always a lunchtime finish on Fridays, this is a great opportunity for an experienced Electro Plater, to join a friendly, supportive team.  You may either experienced with Electroplating, or Nitriding will also be considered.

You will be reporting to the Production Manager and you will be given responsibility for the operation of the Tin Plating Line process. Ensuring full compliance with Health and Safety, with strong attention to detail, this is a super opportunity.

Our location is conveniently commutable from Sutton Coldfield, Birmingham, Oldbury, Walsall, Solihull, Aston, Solihull, Chelmsley Woods, Coventry, Atherstone, Lichfield, Minworth, Castle Vale and Yardley.

Key Benefits for Electro Plating Technician

  • Salary: £29,500
  • Days
  • Early Friday finish
  • Lunchtime finish on Fridays
  • Superb on-site canteen facilities and Family Days
  • Life assurance
  • 25 days of holiday
  • Healthcare coverage
  • Pristine and modern working environment
  • Market leader with more continued growth predicted

Responsibilities of Electro Plating Technician

  • Responsibility for operating of the Tin Plating Line process
  • Ensure the process produces the highest quality product
  • Trouble shoot new plating techniques and drive process performance improvements
  • Analyse of production data and engineering runs
  • Optimise the plating process
  • Quality checks by use of Xray machines, Pero washing
  • Operating and programming furnaces
  • 5S
  • Loading and unloading furnaces
  • Establish process controls
  • Cost and scrap reduction

Requirements for Electro Plating Technician

  • Experience of electroplating in a production environment
  • Nitriding experience readily consdidered
  • Previous experience of setting  up and sustaining electrochemistry equipment
  • Experience  of trouble shoot new plating techniques and driving process performance improvements
  • Handson knowledge of chemical development and electrochemical processes
  • FLT licence – Counter Balance would be beneficial
  • Previous experience of measuring equipment and chemicals
  • IT Literate
  • This would suit someone who enjoys being part of a team, with strong communication skills
 

Environmental Officer Required

The role of an Environmental Officer is crucial in maintaining and improving these standards within the manufacturing organization. As the Environmental Officer, you will be responsible for overseeing and implementing various processes, protocols, with a strong emphasis on Environmental management systems.

In a dynamic and innovative manufacturing environment, there may be unique challenges and opportunities for continuous improvement. The Environmental Officer would be involved in identifying potential risks, analysing incidents, conducting audits, and implementing corrective actions to enhance safety measures and maintain quality standards.

We take pride in being a one-of-a-kind manufacturing organisation, pushing boundaries in innovation and producing cutting-edge products that make a difference in people's lives. As we continue to expand and grow, we are seeking a dedicated and experienced Environmental Officer to play a crucial role in maintaining our commitment to excellence.

Benefits

  • £38,000 - £40,000
  • Opportunities for career growth and professional development within a forward-thinking organization.
  • A supportive and collaborative work environment that values your ideas and contributions.
  • Comprehensive health and wellness benefits package.
  • Modern and well-equipped facilities, fostering a conducive work environment.
  • Be part of a team that creates groundbreaking products that impact lives positively
  • Flexi-working hours
  • Recent large investment
  • Vast customer base
  • Very friendly organisation
  • Really nice staff canteen!

Duties of Environmental Officer

  • Develop, implement, and maintain our Environmental management systems to uphold compliance with industry regulations and standards.
  • Conduct regular audits and inspections to identify potential hazards, risks, and non-conformities, and proactively develop corrective action plans.
  • Collaborate with cross-functional teams to promote a strong safety culture, ensuring all employees are well-trained and equipped to work safely.
  • Implementation and Maintenance of ISO 14001 and BS:OHSAS 45001- Occupational Heath, Safety Management System
  • Analyse and evaluate incidents and accidents
  • Drive initiatives to reduce waste, energy consumption, and environmental impact, championing sustainability efforts 
  • Liaise with regulatory bodies and external stakeholders 

Requirements for Environmental Officer

  • Experience in an Environmental role, preferably within a manufacturing or industrial setting.
  • Or a HSE professional, looking to take on the Environmental duties
  • Knowledge of QHSE regulations, standards, and best practices.
  • Strong analytical skills and the ability to gather, interpret, and present data effectively.
  • Enthusiasm for innovation and a continuous improvement mindset
 

Electro Plater Required

Are you an Electro Plater, looking for a really pleasant working environment to be part of? This is a unique working environment, with lots of new investment going into this facility.
Producing components for a variety of different industry sectors, this lends a huge amount of stability to this business.

Working Days, with always a lunchtime finish on Fridays, this is a great opportunity for an experienced Electro Plater, to join a friendly, supportive team.  You may either experienced with Electroplating, or Nitriding will also be considered.

You will be reporting in the Production Manager and you will be given responsibility for the operation of the Tin Plating Line process. Ensuring full compliance with Health and Safety, with strong attention to detail, this is a super opportunity.

Our location is conveniently commutable from Sutton Coldfield, Birmingham, Oldbury, Walsall, Solihull, Aston, Solihull, Chelmsley Woods, Coventry, Atherstone, Lichfield, Minworth, Castle Vale and Yardley

Key Benefits for Electro Plater

  • Salary: £29,000 - £34,000
  • Double Day shifts
  • Early Friday finish
  • Lunchtime finish on Fridays
  • Company contributory pension
  • Family Days
  • Superb on-site canteen facilities
  • Life assurance
  • 25 days of holiday
  • Healthcare coverage
  • Pristine and modern working environment
  • Market leader with more continued growth predicted

Responsibilities of Electro Plater

  • Responsibility for operating of the Tin Plating Line process
  • Health and Safety compliance
  • Ensure the process produces the highest quality product
  • Analyse of production data and engineering runs
  • Optimise the plating process
  • Quality checks by use of Xray machines, Pero washing
  • Operating and programming furnaces
  • 5S
  • Loading and unloading furnaces
  • Establish process controls
  • Cost and scrap reduction

Requirements for Electro Plater

  • Experience of electroplating in a production environment
  • Nitriding experience readily consdidered
  • Previous experience of setting  up and sustaining electrochemistry equipment
  • Knowledge of metrology methos
  • Handson knowledge of chemical development and electrochemical processes
  • FLT licence – Counter Balance would be beneficial
  • Previous experience of measuring equipment and chemicals
  • IT Literate
  • This would suit someone who enjoys being part of a team, with strong communication skills
  • A positive “can-do” attitude
 

PROCESS ENGINEER

We are offering an exceptional opportunity for a PROCESS ENGINEER

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

The Engineering Department is a vital division within the business's overall operations, responsible for ensuring that all machinery and processes remain fully functional. This role supports the Operations team by maintaining the seamless execution of key processes, implementing lean methodologies, and driving continuous efficiency improvements across the business.

As our Process Engineer, you will be key to understanding all the processes and driving OEE improvements.

Commutable from Birmingham, Sutton Coldfield, Walsall, West Bromwich, Stourbridge, Burntwood, Solihull,  Halesowen, Wombourne, Oldbury, Wolverhampton, Kingswinford and Aldridge

KEY BENEFITS

  • Salary: £40,000 - £45,000
  • Hours 7.30am-4.30pm Mon to Thurs and 7.30am to12.30pm Fri
  • Busy, manufacturing facility
  • Superb long-term prospects
  • Friendly, supportive team

RESPONSIBILITIES

  • Labour efficiency reduction initiatives.
  • Optimising production cell layouts and introducing SOPs and lean methodologies.
  • Enhancing Overall Equipment Effectiveness (OEE).
  • Supporting the Quality team in rolling out the 5S program.
  • Optimising cycle times
  • Develop a comprehensive understanding of all processes
  • Create Standard Operating Procedures (SOPs) 
  • Optimise the layout of all designated production cells and processes. 
  • Drive Overall Equipment Effectiveness (OEE) improvements 
  • Develop and execute a labour efficiency reduction plan, 
  • Collaborate with Operations to refine or adjust timings where necessary and validate cycle times for agreed equipment and processes. 
  • Foster and implement a Lean Manufacturing culture within the business. 
  • Support the General Manager in process improvements and material flow optimization

REQUIREMENTS

  • Relevant Process Engineering experience
  • You will have gained your experience from within manufacturing, ideally high volume
  • Engineering Qualifications to support experience
  • Excellent knowledge of labour efficiency improvements and reductions
  • Previous experience of driving OEE and process improvement

This is a fantastic opportunity for a driven individual to make a real impact in a dynamic manufacturing setting. What are you waiting for?
 

 

As specialists in the field, our client has progressed to become a market leader in high precision engineering throughout the United Kingdom and worldwide. This is a superb opportunity for a Calibration Engineer to join the team on a double day shift. The successful candidate will manage the calibration of all inspection equipment and the control of the issuance and receipts of all gauges.

Benefits for the role of Calibration Engineer: 

  • Salary depending on experience £31,000. 
  • Double day shift 0600-1400 Monday – Thursday and 0600-1230 Friday. Then the Afternoons are 1400-2400 Monday- Wednesday and 1400-2230 Thursday with Fridays off on the Afternoons week. 
  • 34 Days Holiday 
  • Company Pension 
  • Bonus

Key Duties for the Calibration Engineer: 

  • To embrace all the Company’s core values.
  • To have ownership and full accountability for all calibration.
  • Have a good knowledge of all inspection processes.
  • Have a good understanding of all inspection capabilities.
  • To ensure all inspection equipment are fully up to date to comply with ISO 9001:2015.
  • To work with the purchasing department to ensure all externally calibrated items are delt with quickly, efficiently and within the financial budget.
  • To raise and propose the purchase of new replacement inspection equipment when the current items are not fit for purpose.

Requirements of the Calibration Engineer: 

To excel in this role, you must meet the following criteria: 

  • Minimum Engineering Apprentice trained NVQ3 
  • Proficiency in using calibration equipment and understanding measurement standards is crucial.
  • Experience in calibration labs, testing, or related sectors is highly valuable.
  • Proficiency in using calibration equipment and understanding measurement standards is crucial.
  • Knowledge of relevant industry standards ISO9001.
  • Experience with calibration development tools and software is beneficial.

This role is commutable from Derby, Nottingham, Leicester and Tamworth.

 

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Pay, Hours and Benefits

  • £27,000 - £33,000 dependant on experience
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

The IT Frontline Service Technician role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


IT Frontline Service Technician Role Overview

This is an exciting time for the business as the continue with their business expansion and the successful candidate will have access to some of the latest technology and will be a key member of the team to help shape the direction of IT within the business.

They are looking for an IT Frontline Service Technician that has been doing a 1st/2nd line support role, and that has also had a bit of experience at 3rd line if possible. You will need to be able to triage incoming tickets/requests, diagnose and resolve the tickets as best you can, and escalate up to 3rd line where you are unable to resolve the issue directly, but you will also be taken through the 3rd line resolution with the infrastructure team in order to better develop overall knowledge.

The role currently reports to the Head of IT, you will work closely with the Infrastructure Team on a daily basis but will also be involved with the rest of the IT team on other projects.

Time will be given to the successful candidate to attend any required training courses, and they also have access to Udemy training, so you can attend any of the training courses available if you wish in order to extend your list of skills and experiences.

The business has 6 sites, but the role is based in Derbyshire, with the occasional travel to the other sites as and when required.


IT Frontline Service Technician Candidate Requirements (but not limited to)

  • Microsoft Office Suite
  • Basic networking experience: 
    • Understanding of common network devices: Firewalls, routers, switches, and access points
    • Cabling: Patching to switches and making cables
  • Methodical approach to investigating issues using tools such as Google, ChatGPT etc
  • Great people skills with people from diverse backgrounds and IT skills levels
  • Good written and verbal communication skills
  • Reliable and punctual
  • You will have a driving license and access to your own car
  • Candidates must have permanent UK Right to Work


IT Frontline Service Technician Key Responsibilities (but not limited to)

  • Basic end user training
  • Creation and upkeep of documentation in Confluence
  • User onboarding and offboard: 
    • Creating new users
    • Assigning rights to relevant software and files
    • Resetting passwords
  • Installation and configuring new and existing desktops, laptops, mobiles phones and tablets
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged/failed computer and network components
  • Supporting people whenever they encounter challenges with computers and network devices
  • To undertake project work as assigned by the IT Management Team
  • Liaise with 3rd party support
  • Stock management of IT equipment