< Back to Jobs

MANUFACTURING PRODUCTION PLANNER

Job Description

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Manufacturing Production Planner Pay, Hours and Benefits

  • £27,000 - £32,000 
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

The Manufacturing Production Planner role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


Manufacturing Production Planner Candidate Requirements

  • The Manufacturing Production Planner will have detailed understanding of manufacturing and production processes.
  • Strong ownership and influencing skills – required to work across a wide stakeholder group. 
  • Minimum of 2 years of experience in supply chain management within the manufacturing industry.
  • Good problem-solving skills.
  • Excellent communication and interpersonal skills.
  • MRP systems proficiency (Microsoft Dynamics would be ideal but isn’t essential).
  • Proficient in Excel.
  • Demonstrable capability in handling multiple priorities in a fast-paced environment.
  • Detail-oriented and tenacious with strong organisational skills.


Manufacturing Production Planner Key Responsibilities (but not limited to)

  • Review and action MRP recommendations to release Production Orders required to enable OTIF across the product range.  
  • Input into item parameter and BOM changes based on commodity knowledge, facilitate and maximise efficiency whilst maintaining integrity and excellence.  
  • Work with Production to plan capacity and schedule work into Production.
  • Preparate sales order data to facilitate the management of sales orders.
  • Manage daily orders through the production process.
  • Work closely with Sales to communicate any impacts on fulfilment date where stock is not available.
  • Facilitate the resolution of issues and potential blockages within the Production Process to achieve OTIF. 
  • Ensure that all sales orders are shipped and invoiced on the day that they are despatched.
  • Work with Production Planning Analyst to ensure that production is forward planned, agreed, and actioned.
  • Own documentation relating to Production Planning activities.  Develop, document, and maintain a thorough set of Process Instructions, Standard Operating Procedures, and Work Instructions encompassing activities conducted within sphere of responsibility. 
  • Provide input into process improvements across the E2E business.

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994

SIMILAR JOBS

 

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Stores Supervisor Pay, Hours and Benefits

  • £35,000 
  • 39 hours per week, Monday – Friday
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

Commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


Role Overview

The Stores Supervisor will oversee order processing and coordinate the daily warehousing activities, including responsibilities across Despatch. You will implement production, productivity, quality and customer service standards and continuing to ensure that daily operations meet and exceed daily performance. 


Stores Supervisor Essential Requirements

  • Must be able to demonstrate experience working in a highly pressurised environment - the business is looking for this person to be able to identify, raise and offer solutions
  • Proven and demonstrable Supervisory experience, you will have the ability to direct and coordinate operations
  • This is a hands-on role, so you will have experience of and be prepared to be hands-on
  • Knowledge of stores software packages and MS office proficiency
  • Excellent communication and interpersonal skills, along with strong organizational and time management skills
  • Driving licence
  • Relevant qualifications in logistics, supply chain management or business administration – desirable but not essential

Stores Supervisor Key Responsibilities (but not limited to)

  • Achieve high levels of customer satisfaction through excellence in receiving, identifying, despatching and assuring quality of goods
  • Measure and report the effectiveness of stores activities and employee’s performance 
  • Organise and maintain inventory and storage area
  • Ensure shipments and inventory transactions accuracy
  • Communicate job expectations and coach employees, building a strong team
  • Determine staffing levels and assign workload
  • The Stores Supervisor will interface with other departments to answer questions or solve problems
  • Maintain items record, document necessary information and utilize reports to project Stores status
  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices
  • Maintain health and safety standards
 

Probe Technical are looking to recruit a full time and permanent Production Supervisor to join a market leading Manufacturing facility. We are looking for someone with previous supervisory responsibility. In the past working within a team of Production Operatives and Line Operatives guaranteeing that production activities are completed accurately, and to the required standards of quality, and health and safety. This is an excellent time to join due to business growth.   

You must be flexible to work 12-hour shifts, covering days and nights. 

The package details for the role of Production Supervisor:

  • Salary £50,000 depending on experience.  
  • Company pension matched (will be disclosed at interview)
  • 23 + 8 days Holiday – Holiday increases with service 
  • Life Assurance 
  • Discretionary company bonus (% discussed at interview) 

Some duties for the Production Supervisor will involve:

  • Following Health & Safety regulations.
  • Quality inspection of product 
  • Conduct quality checks in key areas on a regular basis 
  • Take ownership and responsibility for the on-going and future development of the operations production team members 
  • Responsibility for the efficient operation of the production line/s and associated activities.
  • Be pre-emptive in ensuring that production targets are met.
  • The role of Production Supervisor is commutable from Derby, Burton on Trent, Swadlincote and Ashby-de-la-Zouch 
 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.


Quality Engineer Pay, Hours and Benefits

  • £30,000 - £40,000 (dependant on experience) 
  • 39 hours per week, Monday - Friday
  • 23 days holiday plus bank holidays – holiday allowance increases with service
  • Life insurance cover
  • Profit Related Pay
  • Employee Assistance Programme
  • Retail discount scheme
  • Full PPE and Training Provided

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 


Quality Engineer Role Overview

The business is seeking a diligent and detail-oriented Quality Engineer to join a well-established manufacturing team.
You will be responsible for ensuring quality control, implementing improvements and maintaining compliance.


Quality Engineer Candidate Requirements

  • Proven experience as a Quality Engineer
  • Able to read and interpret technical drawings, specifications and schematics
  • Can conduct risk assessments and generate safe systems of work documentation
  • Experience of simple project management
  • Proficiency in MS Office
  • Excellent analytical, problem-solving, and critical thinking skills
  • Hands-on experience with Quality Management Systems and testing methodologies
  • Strong communication and team collaboration skills


Quality Engineer Key Responsibilities

  • Investigate customer returns, establish the root cause and apply learnings
  • Monitor the production cycle and report on malfunctions
  • Inspect procedures for the production cycle and ensure their efficiency and compliance with safety and quality standards
  • Approve or reject raw materials with respect to quality standards, recording supplier performance
  • Maintain records of testing, information and metrics
  • Develop, document and maintain a thorough network of Standard Operating Procedures
  • Ensure standards are maintained to our ISO 90001 system
  • Assess adherence to industry codes
  • Identify and implement continuous improvement opportunities
 


Company and Role Overview

With decades of experience, this UK leading business who are part of a large group, have remained at the forefront of their industry. 

The Senior Management Accountant (Manufacturing) will report to the Chief Financial Officer who needs a right-hand person to support the management and development of the finance function. 

The core role is the production of financial accounts / reports but in parallel ensure the finance systems and processes are robust and scalable.  

This role is office based – Monday to Friday. 


Senior Management Accountant (Manufacturing) Salary, Hours, and Benefits

  • £55,000 - £60,000
  • 39 hours per week, 8:30am – 5:30pm, 4:30pm on Friday’s
  • 25 days holiday plus bank holidays
  • 6% employer pension
  • Cycle to work scheme
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme

This role is commutable from: Lichfield, Tamworth Cannock, Walsall, Burton upon Trent, Derby


Senior Management Accountant (Manufacturing) Candidate Requirements

  • It is essential that you can demonstrate day-to-day manufacturing accounts experience or Production Accounting experience
  • You will be a fully qualified Accountant - CIMA or ACCA 
  • Experience of Peoplesoft or Coins accounting packages and construction/ engineering experience would be an advantage
  • You may be required, periodically, to visit job sites and regional offices.


Senior Management Accountant (Manufacturing) Key Responsibilities

  • Full preparation and control of the production and manufacturing accounts
  • Preparation of monthly management accounts
  • Preparation of regular group reports including monthly management accounts, cash reporting and quarterly statutory consolidation
  • Working with site teams and the shared service department to review and understand monthly costs whilst improving reporting accuracy
  • Periodically visiting job sites
  • Reconciling key balance sheet accounts
  • Preparation of year end accounts and group consolidation (IFRS)
  • Compliance activities: audit, tax and statutory returns
  • Provide technical accounting guidance where needed re UK/international GAAP
  • Support Chief Financial Officer in preparation of plans/forecasts and on adhoc commercial projects
 

QHSE Engineer Required

The role of a QHSE (Quality, Health, Safety, and Environment) Engineer is crucial in maintaining and improving these standards within the manufacturing organization. As the QHSE Engineer, you will be responsible for overseeing and implementing various processes, protocols, and policies to ensure that the products meet high-quality standards and comply with all relevant health, safety, and environmental regulations.

In a dynamic and innovative manufacturing environment, there may be unique challenges and opportunities for continuous improvement. The QHSE Engineer would be involved in identifying potential risks, analysing incidents, conducting audits, and implementing corrective actions to enhance safety measures and maintain quality standards.

The focus on cutting-edge products that make a difference in people's lives requires extra attention to the QHSE aspects, as any lapses in safety or quality could have severe consequences. 

We take pride in being a one-of-a-kind manufacturing organisation, pushing boundaries in innovation and producing cutting-edge products that make a difference in people's lives. As we continue to expand and grow, we are seeking a dedicated and experienced QHSE Engineer to play a crucial role in maintaining our commitment to excellence.

Our location is conveniently commutable from Sutton Coldfield, Birmingham, Oldbury, Walsall, Solihull, Aston, Solihull, Chelmsley Woods, Coventry, Atherstone, Lichfield, Minworth, Castle Vale and Yardley

BENEFITS

  • £38,000 - £40,000
  • Opportunities for career growth and professional development within a forward-thinking organization.
  • A supportive and collaborative work environment that values your ideas and contributions.
  • Comprehensive health and wellness benefits package.
  • Modern and well-equipped facilities, fostering a conducive work environment.
  • Be part of a team that creates ground breaking products that impact lives positively
  • Flexi-working hours
  • Recent large investment
  • Vast customer base
  • Very friendly organisation
  • Really nice staff canteen!

DUTIES of QHSE ENGINEER

  • Develop, implement, and maintain our Quality, Health, Safety, and Environmental (QHSE) management systems to uphold compliance with industry regulations and standards.
  • Conduct regular audits and inspections to identify potential hazards, risks, and non-conformities, and proactively develop corrective action plans.
  • Collaborate with cross-functional teams to promote a strong safety culture, ensuring all employees are well-trained and equipped to work safely.
  • Implementation and Maintenance of ISO 9001, ISO 14001 and BS:OHSAS 45001- Occupational Heath, Safety Management System
  • Analyse and evaluate incidents and accidents
  • Drive initiatives to reduce waste, energy consumption, and environmental impact, championing sustainability efforts 
  • Liaise with regulatory bodies and external stakeholders 

Requirements of QHSE ENGINEER

  • Experience in a QHSE role, preferably within a manufacturing or industrial setting.
  • You could be a Quality Engineer, who is looking to take on additional HSE responsibilities
  • Or, a HSE professional, looking to take on Quality duties too
  • Knowledge of QHSE regulations, standards, and best practices.
  • Strong analytical skills and the ability to gather, interpret, and present data effectively.
  • Enthusiasm for innovation and a continuous improvement mindset
  • Certifications in QHSE-related areas (e.g., NEBOSH, ISO) would be advantageous, but not essential
  • Don't miss this chance to be a part of our innovative and diverse team. 
 

Electro Plater needed

Are you an Electro Plater, looking for a really pleasant working environment to be part of? This is a unique working environment, with lots of new investment going into this facility.

Producing components for a variety of different industry sectors, this lends a huge amount of stability to this business.

Working Days, with always a lunchtime finish on Fridays, this is a great opportunity for an experienced Electro Plater, to join a friendly, supportive team.

You will be reporting in the Production Manager and you will be given responsibility for the operation of the Tin Plating Line process.  Ensuring full compliance with Health and Safety, with strong attention to detail, this is a super opportunity.

Our location is conveniently commutable from Sutton Coldfield, Birmingham, Oldbury, Walsall, Solihull, Aston, Solihull, Chelmsley Woods, Coventry, Atherstone, Lichfield, Minworth, Castle Vale and Yardley

Key Benefits for Electro Plater

  • Salary: £30,000
  • Day shift – early start, early finish
  • Lunchtime finish on Fridays
  • Company contributory pension
  • Family Days
  • Superb on-site canteen facilities
  • Life assurance
  • 25 days of holiday
  • Healthcare coverage
  • Pristine and modern working environment
  • Market leader with more continued growth predicted

Responsibilities of Electro Plater

  • Responsibility for operating of the Tin Plating Line process
  • Health and Safety compliance
  • Ensure the process produces the highest quality product
  • Analyse of production data and engineering runs
  • Optimise the plating process
  • Quality checks by use of Xray machines, Pero washing
  • Operating and programming furnaces
  • Loading and unloading furnaces
  • Cost and scrap reduction

Requirements for Electro Plater

  • Experience of electroplating in a production environment
  • Previous experience of setting  up and sustaining electrochemistry equipment
  • Knowledge of metrology methos
  • Hands-on knowledge of chemical development and electrochemical processes
  • FLT licence – Counter Balance would be beneficial
  • Previous experience of measuring equipment and chemicals
  • IT Literate
  • This would suit someone who enjoys being part of a team, with strong communication skills
  • A positive “can-do” attitude
 

PROCESS ENGINEER

We are offering an exceptional opportunity for a PROCESS ENGINEER

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

The Engineering Department is a vital division within the business's overall operations, responsible for ensuring that all machinery and processes remain fully functional. This role supports the Operations team by maintaining the seamless execution of key processes, implementing lean methodologies, and driving continuous efficiency improvements across the business.

As our Process Engineer, you will be key to understanding all the processes and driving OEE improvements.

Commutable from Birmingham, Sutton Coldfield, Walsall, West Bromwich, Stourbridge, Burntwood, Solihull,  Halesowen, Wombourne, Oldbury, Wolverhampton, Kingswinford and Aldridge

KEY BENEFITS

  • Salary: £40,000 - £45,000
  • Hours 7.30am-4.30pm Mon to Thurs and 7.30am to12.30pm Fri
  • Busy, manufacturing facility
  • Superb long-term prospects
  • Friendly, supportive team

RESPONSIBILITIES

  • Labour efficiency reduction initiatives.
  • Optimising production cell layouts and introducing SOPs and lean methodologies.
  • Enhancing Overall Equipment Effectiveness (OEE).
  • Supporting the Quality team in rolling out the 5S program.
  • Optimising cycle times
  • Develop a comprehensive understanding of all processes
  • Create Standard Operating Procedures (SOPs) 
  • Optimise the layout of all designated production cells and processes. 
  • Drive Overall Equipment Effectiveness (OEE) improvements 
  • Develop and execute a labour efficiency reduction plan, 
  • Collaborate with Operations to refine or adjust timings where necessary and validate cycle times for agreed equipment and processes. 
  • Foster and implement a Lean Manufacturing culture within the business. 
  • Support the General Manager in process improvements and material flow optimization

REQUIREMENTS

  • Relevant Process Engineering experience
  • You will have gained your experience from within manufacturing, ideally high volume
  • Engineering Qualifications to support experience
  • Excellent knowledge of labour efficiency improvements and reductions
  • Previous experience of driving OEE and process improvement

This is a fantastic opportunity for a driven individual to make a real impact in a dynamic manufacturing setting. What are you waiting for?
 

 

QUALITY CONTROL LAB TECHNCIAN

We are offering an exceptional opportunity for a Quality Control Lab Technician

A Kings Award winning business, have a need for a Quality Control Lab Technician to ensure quality of all products both incoming and outgoing products 

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £32,200
  • Weekend Days  - (36 hours per week)
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 23 Days holiday including stats

RESPONSIBILITIES

  • Conduct timely product testing at various stages, including in-process, final analysis, and specifications. 
  • Prepare pre-shipment samples and ensure all documentation is accurate. 
  • Perform testing on incoming materials  
  • Maintain and execute test equipment calibration procedures as per schedule. 
  • Issue precise process adjustment instructions to the production team. 
  • Complete inspection and testing procedures as outlined in manufacturing instructions
  • Identify non-conforming materials or process operations and take appropriate actions, including re-processing, concession approval, or safe disposal, while maintaining accurate records. 
  • Authorize changes to product specifications, formulas, and manufacturing instructions when required (in the absence of the Works QC Chemist). 
  • Collaborate with the Senior QC Chemist, QC Lab Manager, and Managing Director on technical matters and concessions. 
  • Respond to non-conformance issues, corrective actions, and preventive measures related to customer complaints and process failures, reporting to the Senior QC Chemist or QC Lab Manager

REQUIREMENTS

  • HNC in Chemistry equivalent Level 4 
  • Strong understanding of quality control processes and testing methodologies. 
  • To have the ability to follow chemical testing techniques
  • Previous Lab experience
  • Calibration knowledge
  • Happy to work Weekend DAYS

This is a fantastic opportunity for a driven individual to make a real impact in a dynamic manufacturing setting.

 

PRODUCTION MANAGER

We are offering an exceptional opportunity for a PRODUCTION MANAGER

A Kings Award winning business, have a need for a Production Manager to ensure products are manufactured to the correct quality and Health and Safety guidelines.

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £45,000 - £50,000
  • Days 
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 33 Days holiday including stats
  • 35 hours per week

RESPONSIBILITIES

  • Oversee the daily operations of the plant in collaboration with the Operations Manager. 
  • Monitor and analyse manufacturing performance, providing monthly statistical reports to senior leadership. 
  • Ensure the production plan is met, identifying and resolving bottlenecks or delays. 
  • Work with cross-functional teams to enhance processes and drive operational improvements. 
  • Manage and support production supervisors while providing guidance to indirect reports. 
  • Serve as a key point of contact for production-related queries and problem-solving. 
  • Champion health and safety compliance, ensuring all guidelines are strictly followed. 
  • Foster a culture of continuous improvement and operational excellence. 
  • Regularly review and update Standard Operating Procedures (SOPs) and process guidelines. 
  • Oversee quality incidents, ensuring timely review and implementation of corrective actions. 
  • Take on additional responsibilities as directed by the Operations Manager or Directors.

REQUIREMENTS

  • Proven experience in a production management role, preferably within a manufacturing environment.
  • Strong leadership and problem-solving skills, with the ability to optimise processes.
  • A proactive mindset with a commitment to continuous improvement and safety.
  • Excellent organizational and communication skills.
  • NEBOSH or IOSH qualified ideally
  • You will have gained your experience from within manufacturing or chemicals
  • Must have previous management of direct reports previously

This is a fantastic opportunity for a driven individual to make a real impact in a dynamic manufacturing setting.

 

R & D TECHNICIAN

We are offering an exceptional opportunity for a R & D TECHNICIAN

A Kings Award winning business, need a R & D Technician to support duties for the R&D Lab. Which includes packing samples to send to customers and collecting materials for testing.  Could this be you?

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £28,600
  • Overtime Paid 
  • Days 
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 33 Days holiday including stats

RESPONSIBILITIES

  • Pack and dispatch Limited Quantity samples to customers. 
  • Coordinate with Warehouse Operators to source required materials. 
  • Retrieve and manage finished products and raw materials for customer samples and R&D purposes. 
  • Maintain and update inventory records for the R&D chemical stores. 
  • Conduct benchtop blends and assess material performance. 
  • Perform experimental work following R&D protocols. 
  • Test and evaluate raw materials and competitor products. 
  • Ensure proper calibration and maintenance of laboratory equipment. 
  • Assist with quality assurance, addressing issues related to rework, complaints, incidents, and rejects. 
  • Maintain accurate records and generate reports as required. 
  • Participate in regular project reviews with the Laboratory Manager. 
  • Provide support to Production and Quality Control departments.

REQUIREMENTS

  • Minimum A Level or equivalent in Chemistry or related subject
  • Experience of following testing techniques
  • A “hands-on” approach
  • Calibration knowledge
  • Good IT skills

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

 

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Customer Service Advisor Pay, Hours and Benefits

  • £26,420
  • 8:30am – 5:00pm Monday to Friday
  • 23 days holiday plus bank holidays
  • Full in-depth training is provided
  • Profit related pay
  • Life insurance cover
  • Employee Assistance Programme

This Customer Service Advisor role is commutable from the following areas: Ripley, Alfreton, Sutton in Ashfield, Pinxton, South Normanton  

Role Overview

  • You have the opportunity to see your customer through the whole process. You will only contact customers who have contacted the business. Your job is to considerately help them through the decision-making process.
  • There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups.

Customer Service Advisor Candidate Requirements

  • The business is looking for a Customer Service professional with effective questioning and listening skills, who can help customers in a positive and friendly manner. 
  • You will provide excellent customer service, building trust and helping people through the three phases of the decision-making process; enquiry, needs assessment and fitting. 

In addition to this, it would be great if the Customer Service Advisor had: 

  • An excellent telephone manner
  • A genuine passion for helping people
  • Confidence using Microsoft Excel, Word, internet & email
  • The ability to work to agreed process & procedures to deliver daily KPI’s
  • Consistency and a positive attitude to your working day
  • Call centre, customer service or sales experience is an advantage but more importantly your attitude 

Customer Service Advisor Key Responsibilities

  • Take In-bound enquiries from all sources
  • Advise the customer on products and services that would best suit their needs
  • Maintain a good relationship with the existing customers as well as developing the existing enquiries and promoting new business
  • Be cross trained across all areas of the sales function and maintain an excellent level of product knowledge through self-study and supported development
  • Ensure all customers are advised considerately through the decision-making process
  • Update the database/CRM with customer records 
  • Contact potential customers to arrange appointments
  • Resolve any sales related issues with customers
  • Provide basic technical assistance to customers calling in with enquiries
 

As specialists in the field, the business has over 40 years’ experience and specialises in design and construction. As a business which is committed to investing and developing its people, all employees have the opportunity to grow within the company. If you have a long-term career goal, we can help you get there!

This is a superb opportunity for a Plant Fitter to join the team on a Morning shift 6am – 2.30pm Monday – Thursday and 6am – 1.30pm on a Friday. The successful candidate will be responsible for the manufacture, modification, maintenance, and repair, of a variety of piling equipment and ancillaries, ensuring that the fleet remains in prime working condition.

Benefits for the role of Plant Fitter: 

  • This role is weekly paid, on an hourly rate of £16.93. 
  • 39 hours a week, Monday to Friday.
  • 22 days holiday + 8 Bank holidays and Christmas Shutdown 
  • Company Pension at 3% providing employee pays 4% weekly paid staff  
  • Overtime 

Key Duties

  • As a Plant Fitter, your key responsibilities will include: 
  • Using appropriate processes and techniques, you will read and interpret engineering drawings to complete manufacture and modification as requested.
  • Experience and skill of fault-finding, maintenance and repair of heavy-duty construction plant and hydraulic systems would be ideal.
  • Use appropriate hand and power tools to complete tasks
  • Use appropriate processes and techniques to complete tasks
  • Read and interpret engineering drawings

Requirements of the Plant Fitter 
To excel in this role, you must meet the following criteria: 

  • You must hold a full UK driving licence and a Level 2 qualification in Plant Maintenance or equivalent.
  • This is a fitter role for the rigs not the factory, so previous experience is needed in heavy plant/ construction equipment. 
  • Although this role is not a mobile fitter role, they will be expected to go out to sites to attend breakdowns and general repairs, so need to have a driving licence. 
  • Experience with JCB’s and CAT
  • Welding and fabrication 

This role is commutable from Derby, Burton upon Trent, Swadlincote, Tamworth and Leicester.