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IT TECHNICIAN

Job Description

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Pay, Hours and Benefits

  • £27,000 - £33,000 dependant on experience
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

The IT Frontline Service Technician role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


IT Frontline Service Technician Role Overview

This is an exciting time for the business as the continue with their business expansion and the successful candidate will have access to some of the latest technology and will be a key member of the team to help shape the direction of IT within the business.

They are looking for an IT Frontline Service Technician that has been doing a 1st/2nd line support role, and that has also had a bit of experience at 3rd line if possible. You will need to be able to triage incoming tickets/requests, diagnose and resolve the tickets as best you can, and escalate up to 3rd line where you are unable to resolve the issue directly, but you will also be taken through the 3rd line resolution with the infrastructure team in order to better develop overall knowledge.

The role currently reports to the Head of IT, you will work closely with the Infrastructure Team on a daily basis but will also be involved with the rest of the IT team on other projects.

Time will be given to the successful candidate to attend any required training courses, and they also have access to Udemy training, so you can attend any of the training courses available if you wish in order to extend your list of skills and experiences.

The business has 6 sites, but the role is based in Derbyshire, with the occasional travel to the other sites as and when required.


IT Frontline Service Technician Candidate Requirements (but not limited to)

  • Microsoft Office Suite
  • Basic networking experience: 
    • Understanding of common network devices: Firewalls, routers, switches, and access points
    • Cabling: Patching to switches and making cables
  • Methodical approach to investigating issues using tools such as Google, ChatGPT etc
  • Great people skills with people from diverse backgrounds and IT skills levels
  • Good written and verbal communication skills
  • Reliable and punctual
  • You will have a driving license and access to your own car
  • Candidates must have permanent UK Right to Work


IT Frontline Service Technician Key Responsibilities (but not limited to)

  • Basic end user training
  • Creation and upkeep of documentation in Confluence
  • User onboarding and offboard: 
    • Creating new users
    • Assigning rights to relevant software and files
    • Resetting passwords
  • Installation and configuring new and existing desktops, laptops, mobiles phones and tablets
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged/failed computer and network components
  • Supporting people whenever they encounter challenges with computers and network devices
  • To undertake project work as assigned by the IT Management Team
  • Liaise with 3rd party support
  • Stock management of IT equipment

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our IT vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing IT Recruitment Support since 1994

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Company

This is a fantastic opportunity with a global company that continues to grow, both in size and revenue. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry. The business has a strong family culture which provides a positive working environment where employees feel valued and trusted.

If you are looking for an established career with a global leader in a period of real exciting growth, a business who are big advocates of organic growth and development of their staff, then this will be ideal for you!


Software Engineer Salary and Excellent Benefits

  • £45,000 - £53,000 dependant on experience
  • Hybrid working
  • Excellent company pension
  • 33 days holiday (including bank holidays)
  • Company bonus
  • Dental and health benefits
  • Life insurance
  • Annual group shares
  • Fantastic work environment
  • Your chance to work for a global company who going through exponential growth

Commutable From: Birmingham, Walsall, Dudley, Kidderminster, Wolverhampton, Telford

Role Overview

Due to continued exciting growth, our global client requires an additional Software Engineer to join their growing software team. The role involves working on a variety of applications including tools used during the selection, sales and manufacture of their products, their own industrial access control solution, along with some exciting new projects intended to enhance the growth of the business


Software Engineer Essential Candidate Requirements

  • Degree in Computer Science, Software Engineering, or related discipline.
  • Proven / demonstrable experience and knowledge of C#, Winforms and ASP.NET Core.
  • Knowledge of SQL server databases.
  • A broad range of software development skills, ideally including some mobile application development.


Software Engineer Desirable Requirements

  • Awareness of Scrum, Azure DevOps
  • Experience of version control (Git / Team Foundation Version Control)


Software Engineer Key Responsibilities

  • Design, development, testing and release of new software applications.
  • Maintenance, support and enhancements of existing software applications.
  • Assisting the technical support team with customer queries.
 

We are seeking to recruit a proven Maintenance Engineer (Shift Engineer) to join a busy fast paced manufacturing plant that supply globally. You will be based on site working a 3-shift system and there will be an induction phase of up to 2 months where you will be working morning and afternoons rotation until familiar with the site. The goal is to continue the shift from a reactive approach (fixing problems as they occur) to a proactive one (preventing problems before they happen). This not only improves efficiency but also helps achieve business targets.

Benefits for the Maintenance Engineer role include:

  • £37,846 (plus a shift premium equating to £8,704.54 per annum) £46,550 
  • 3 Shift rotation 
  • 34 days holiday inc statutory bank holidays
  • 7% contribution match stakeholder pension scheme
  • Medicash cash plan, eligibility to join the private healthcare scheme
  • Cycle to work scheme
  • Workwear provided
  • Bonus

You must be time served with a mechanical maintenance Apprenticeship (minimum NVQ level 3 or equivalent). Practical working experience in Manufacturing/Industrial Environments. Some duties for the Maintenance Engineer may include:

  • Welding & Fabrication – MIG, TIG, and arc welding; metal fabrication and repairs.
  • Machine Shop Skills – Lathe operation, milling, grinding, drilling, and general machining.
  • Hydraulics – Fault-finding, maintenance, and repair of hydraulic systems, pumps, valves, and actuators.
  • Pneumatics – Installation, maintenance, and troubleshooting of pneumatic circuits, compressors, and control valves.
  • Mechanical Fitting & Assembly – Bearings, gearboxes, conveyors, motors, chains, and belts.
  • Planned & Reactive Maintenance – Conducting routine servicing and emergency repairs to minimise downtime.

The role of Maintenance Engineer is commutable from Derby, Nottingham, Mansfield, and Chesterfield. 

 

As specialists in the field, our client has progressed to become a market leader in high precision engineering throughout the United Kingdom and worldwide. This is a superb opportunity for a Calibration Engineer to join the team on a double day shift. The successful candidate will manage the calibration of all inspection equipment and the control of the issuance and receipts of all gauges.

Benefits for the role of Calibration Engineer: 

  • Salary depending on experience £31,000. 
  • Double day shift 0600-1400 Monday – Thursday and 0600-1230 Friday. Then the Afternoons are 1400-2400 Monday- Wednesday and 1400-2230 Thursday with Fridays off on the Afternoons week. 
  • 34 Days Holiday 
  • Company Pension 
  • Bonus

Key Duties for the Calibration Engineer: 

  • To embrace all the Company’s core values.
  • To have ownership and full accountability for all calibration.
  • Have a good knowledge of all inspection processes.
  • Have a good understanding of all inspection capabilities.
  • To ensure all inspection equipment are fully up to date to comply with ISO 9001:2015.
  • To work with the purchasing department to ensure all externally calibrated items are delt with quickly, efficiently and within the financial budget.
  • To raise and propose the purchase of new replacement inspection equipment when the current items are not fit for purpose.

Requirements of the Calibration Engineer: 

To excel in this role, you must meet the following criteria: 

  • Minimum Engineering Apprentice trained NVQ3 
  • Proficiency in using calibration equipment and understanding measurement standards is crucial.
  • Experience in calibration labs, testing, or related sectors is highly valuable.
  • Proficiency in using calibration equipment and understanding measurement standards is crucial.
  • Knowledge of relevant industry standards ISO9001.
  • Experience with calibration development tools and software is beneficial.

This role is commutable from Derby, Nottingham, Leicester and Tamworth.

 

Production Planner

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Production Planner Pay, Hours and Benefits

  • £27,000 - £32,000 
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

The Production Planner role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


Production Planner Candidate Requirements

  • The Manufacturing Production Planner will have detailed understanding of manufacturing and production processes.
  • Strong ownership and influencing skills – required to work across a wide stakeholder group. 
  • Minimum of 2 years of experience in supply chain management within the manufacturing industry.
  • Good problem-solving skills.
  • Excellent communication and interpersonal skills.
  • MRP systems proficiency (Microsoft Dynamics would be ideal but isn’t essential).
  • Proficient in Excel.
  • Demonstrable capability in handling multiple priorities in a fast-paced environment.
  • Detail-oriented and tenacious with strong organisational skills.


Production Planner Key Responsibilities (but not limited to)

  • Review and action MRP recommendations to release Production Orders required to enable OTIF across the product range.  
  • Input into item parameter and BOM changes based on commodity knowledge, facilitate and maximise efficiency whilst maintaining integrity and excellence.  
  • Work with Production to plan capacity and schedule work into Production.
  • Preparate sales order data to facilitate the management of sales orders.
  • Manage daily orders through the production process.
  • Work closely with Sales to communicate any impacts on fulfilment date where stock is not available.
  • Facilitate the resolution of issues and potential blockages within the Production Process to achieve OTIF. 
  • Ensure that all sales orders are shipped and invoiced on the day that they are despatched.
  • Work with Production Planning Analyst to ensure that production is forward planned, agreed, and actioned.
  • Own documentation relating to Production Planning activities.  Develop, document, and maintain a thorough set of Process Instructions, Standard Operating Procedures, and Work Instructions encompassing activities conducted within sphere of responsibility. 
  • Provide input into process improvements across the E2E business.