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This is a fantastic opportunity with a global company that continues to grow, both in size and revenue. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry. The business has a strong family culture which provides a positive working environment where employees feel valued and trusted.
If you are looking for an established career with a global leader in a period of real exciting growth, a business who are big advocates of organic growth and development of their staff, then this will be ideal for you!
Software Engineer Salary and Excellent Benefits
£45,000 - £53,000 dependant on experience
Hybrid working
Excellent company pension
33 days holiday (including bank holidays)
Company bonus
Dental and health benefits
Life insurance
Annual group shares
Fantastic work environment
Your chance to work for a global company who going through exponential growth
Due to continued exciting growth, our global client requires an additional Software Engineer to join their growing software team. The role involves working on a variety of applications including tools used during the selection, sales and manufacture of their products, their own industrial access control solution, along with some exciting new projects intended to enhance the growth of the business
This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.
They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.
Pay, Hours and Benefits
£27,000 - £33,000 dependant on experience
37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
23 days holiday plus bank holidays
Life insurance cover
Employee Assistance Programme
The IT Frontline Service Technician role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.
IT Frontline Service Technician Role Overview
This is an exciting time for the business as the continue with their business expansion and the successful candidate will have access to some of the latest technology and will be a key member of the team to help shape the direction of IT within the business.
They are looking for an IT Frontline Service Technician that has been doing a 1st/2nd line support role, and that has also had a bit of experience at 3rd line if possible. You will need to be able to triage incoming tickets/requests, diagnose and resolve the tickets as best you can, and escalate up to 3rd line where you are unable to resolve the issue directly, but you will also be taken through the 3rd line resolution with the infrastructure team in order to better develop overall knowledge.
The role currently reports to the Head of IT, you will work closely with the Infrastructure Team on a daily basis but will also be involved with the rest of the IT team on other projects.
Time will be given to the successful candidate to attend any required training courses, and they also have access to Udemy training, so you can attend any of the training courses available if you wish in order to extend your list of skills and experiences.
The business has 6 sites, but the role is based in Derbyshire, with the occasional travel to the other sites as and when required.
IT Frontline Service Technician Candidate Requirements (but not limited to)
Microsoft Office Suite
Basic networking experience:
Understanding of common network devices: Firewalls, routers, switches, and access points
Cabling: Patching to switches and making cables
Methodical approach to investigating issues using tools such as Google, ChatGPT etc
Great people skills with people from diverse backgrounds and IT skills levels
Good written and verbal communication skills
Reliable and punctual
You will have a driving license and access to your own car
Candidates must have permanent UK Right to Work
IT Frontline Service Technician Key Responsibilities (but not limited to)
Basic end user training
Creation and upkeep of documentation in Confluence
User onboarding and offboard:
Creating new users
Assigning rights to relevant software and files
Resetting passwords
Installation and configuring new and existing desktops, laptops, mobiles phones and tablets
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged/failed computer and network components
Supporting people whenever they encounter challenges with computers and network devices
To undertake project work as assigned by the IT Management Team