MAINTENANCE TECHNICIAN

Company

This is a fantastic opportunity with a global company that continues to grow, both in size and revenue. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry. The business has a strong family culture which provides a positive working environment where employees feel valued and trusted.

Manufacturing Engineering Manager Salary and Benefits

• Up to £50,000 - £55,000 (negotiable dependant on experience)
• Excellent company pension
• 33 days holiday (including bank holidays)
• Company bonus
• Dental and health benefits
• Life insurance
• Annual group shares

Commutable From: Birmingham, Walsall, Dudley, Kidderminster, Wolverhampton, Telford

Role Purpose

The Manufacturing Engineering Manager will be responsible for overseeing the Manufacturing Engineering Team activities and developing capabilities to meet the needs of the business. 

Reporting to the Head of Manufacturing, this role will play a key role in establishing a global network of efficient and high-quality manufacturing facilities that can leverage the advantages of being close to the market. 

You will be an excellent communicator who is driven and committed to quality and continuous improvement, very much production minded.

Manufacturing Engineering Manager Candidate Requirements

• The Manufacturing Engineering Manager will ideally have a demonstrable background from an Automation environment.
• A proven background in driving improvements on the shopfloor.
• Natural leader and change manager.
• 5+ years experience leading a Manufacturing Engineering / Operations Excellence team.
• Intimate knowledge and experience with implementing lean methodology, ideally formal lean training e.g. Lean six Sigma.
• Must be an excellent collaborator working closely with your peer group, along with being an excellent communicator, capable of engaging with individuals one-on-one, communicating in a clear and concise manner and share information/new ideas with team members.
• Ability to - dive deep into processes and drive results; to take on any task thrown your way, with hunger to continuously learn and develop; to meet tight deadlines and balance multiple, competing priorities.
• Expert in use and set up of Enterprise Resource Planning systems.
• Comfortable working in a high-pressure environment, in an agile and dynamic way to tackle unexpected & emerging issues.

Manufacturing Engineering Manager Key Responsibilities

• Analyse current working methods implementing key KPI’s and implement improvements to improve the efficiency and quality of company processes.
• Lead and support improvement projects, through effective change management. From minor changes through to Capex justification and commissioning of transformational changes.
• To instil a continuous improvement mindset, appropriately train team members on key tools and techniques to drive CI.
• Work closely with the manufacturing leaders to coach appropriate problem-solving tools and preventative actions.
• Review current processes and ways of working to identify areas of improvement, gathering feedback and data from all internal stakeholders.
• Work cross functionally to develop the site layout plans, value streams layout, organisation and standardisation plans to support our growth ambitions.
• Support the reduction in overall manufacturing costs through best practice standardisation and operational development.
• Provide mentoring and leadership to your team members.
• Develop close relationships with other key internal functional areas.

Company

With nearly 50 years of experience behind them, this is a global company that continues to grow, having doubled in size over the last five years. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry.  The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. They are big advocates of personal development, growth and progression, with many success stories of this across the company. 

**This is an initial 9-month fixed term role**

Mechanical Design Engineer Salary, Hours and Benefits

• £40,000
• An initial 9-month fixed term role
• The position will go hybrid after a bit of time in the role
• 37.5 hours per week, with some flexibility
• The chance to join a hypergrowth business
• Up to 10.5% company pension
• •Company bonus
• 33 days holiday (including bank holidays)
• Cash health plan
• A modern, forward-thinking place to work

Commutable From: Wolverhampton, Birmingham, Walsall, Dudley, Kidderminster  

Mechanical Design Engineer Role Overview

The business is looking to recruit a Mechanical Design Engineer on a fixed term contract to join a pre‐existing Engineering project team focussed on the development, documentation and validation of multiple assemblies and subassemblies used within the company’s existing products.

Activities within this project will include providing technical review into existing assemblies made onsite, creation of new assembly drawings as well as planning for and performing any necessary validation testing required for final project approvals.

The role will be primarily focussed on the maintenance and development of existing products and assemblies, however, work may be supplemented by additional NPD work and projects.

Mechanical Design Engineer Candidate Requirements

• Degree or similar qualification in Mechanical Design Engineering or comparable subject.
• Experience in 3D CAD software CREO and Windchill (other similar CAD software will also be considered).
• Ability to accurately read, layout and create 2D Engineering drawings, in particular assembly style drawings.
• Understanding of geometric tolerances and other similar Engineering principles.
• Understanding of Bills of Materials.
• Experience and understanding of ERP software(s) (Microsoft Navision preferred).
• Hands‐on approach to product testing.

Mechanical Design Engineer Key Responsibilities 

• Design and development of mechanisms, components, and assemblies with a focus on existing company products.
• Generation of mechanical drawings and specifications using 3D CAD packages.
• Inspection, testing and validation of designs and products.
• Support the introduction of parts and designs into manufacturing and production.
• Assessment and documentation of products against required specifications and standards.
• Assisting the Manufacturing Engineering, Quality, Supply Chain and teams where necessary.

CUSTOMER SERVICE MANAGER

We are offering an exceptional opportunity for a CUSTOMER SERVICE MANAGER

Would you like to be part of a large, long-established organisation where you can continue to apply your considerable talent and skills as a Customer Service Manager?  Look no further, we have just the job for you!

This role is central to our operations, encompassing customer account management, business development, order processing, fulfilment, and shipping. You’ll also play a key role on the Senior Management Team, contributing to strategic decisions across the business.

Commutable from Birmingham, Sutton Coldfield, Moseley, Halesowen, Wolverhampton, Willenhall, Walsall, Aldridge, Dudley, Halesowen, Rowley Regis, Harbourne, Brierley Hill and West Bromwich

KEY BENEFITS

• Salary: £ Negotiable – dependant on experience
• Free parking on site
• Very stable business
• Long established with multiple supplier base
• 36.25 hours per week
• Life assurance
• Generous paid sick scheme
• Medical cash benefit plan
• Employee assistance programme
• Unlimited Career progression
• Days
• Super work / life balance

RESPONSIBILITIES

• Lead the Customer Services Department with a focus on excellence in service delivery.
• Collaborate with international customers and agents, ensuring seamless communication.
• Manage exportation processes, including compliance with duties, Incoterms, and post-BREXIT regulations.
• Develop and maintain strong customer relationships, driving retention and satisfaction

REQUIREMENTS

• Level 5 (or higher) qualification in a Business-related discipline or equivalent.
• IATA and IMDG certification.
• At least 5 years of experience in a customer service management and shipping/export role, including handling dangerous goods.
• Proficiency in Microsoft Office, with advanced Excel skills.
• Familiarity with Sage X3 is advantageous but not essential.

This is an exciting opportunity to shape the future of a key department during a transformative time for our business. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we’d love to hear from you.

Apply today and take the next step in your career with us!

Please forward your CV together with your salary expectations